New Reviewer

We Bought carpet from Regal Carpet the capet was bad and tearing up within two months

After two months speaking to Ernest Vandiver regal carpet was told to replace the carpet by the manufactor at the daycare their contractor came out on friday picked up the agreement they would pay the person that came in on Sat. & Sun to let them in to replace the carpet. Their contractor Ron Rinehart came in on Sat signed the agreement to pay the person $12.00 per hr and if he had to help them then they would pay him $15.00 per hr and they would pay all staff if center was not back in operable condition on mon so we can operate. On Sat Ron had no help to move the furniture and replace the carpet so on Sunday he asked the staff member to help him. The agreement also includes a late fee of $100.00 per day if not paid within 24hours. When time come to pay they refuesed I have the written agreement of which was signed by their representative.
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1 comment
#802237

They need to keep their agrement or take them to court

all of them

ID
#481724 Review #481724 is a subjective opinion of poster.
Loss
$700
New Reviewer

Regal Carpet Care

Sorry excuse for a business. Owner is a complete ***!Rude to customers as well as employees! Plus his equipment is NOT up to par. For both carpet cleaning or daily life!!!!!!The man is a waste of oxygen!Although he seems to "have" plenty of business, that is not at all the case. He is working off of a franchise that he does not even have rights to.None the less he is a fraud and is scamming people out of money for a job NOT being done(spraying water on your carpet dont clean them!)Either way AVOID AVOID AVOID
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1 comment
#263561

:( THIS COMPANY IS AWFUL. GUY IS RUDE, EQUIPMENT SMELLS GROSS, CARPETS ARE SOAKING WET AFTER 3 DAYS AND SMELLS MUSTY. :(

ID
#196513 Review #196513 is a subjective opinion of poster.
Location
Raleigh, North Carolina

About

Summary

Regal Carpet Cleaning operates in New York and New Jersey and executes carpet and floor cleaning. The company provides oriental rug cleaning, hardwood floor cleaning, furniture cleaning and carpet stain protection. There is a commercial and residential carpet cleaning for different types of clients. Regal Carpet Cleaning also fulfills special services which could prevent from allergy and clean areas where home pets are leaving. The company develops discounts and specials for its clients. Such programs are money saving and client targeted. The quality guarantee states that there will be no permanent stains during the 90 days period. Regal Carpet Cleaning offers additional services: upholstery cleaning, mattress cleaning, pet odor and stain removal. Free carpet cleaning estimate can be made with the help of managers who work with clients via the telephone.

Regal Carpet Cleaning reviews and complaints
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