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Regal Appliance Services

Regal Appliance Services

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Regal Appliance Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Regal Appliance Services reviews show overall negative sentiment: customers report high price levels and dissatisfaction with customer service and discounts.

Positive Feedback

Recent recommendation noted as "Your call," and some customers received prompt on-site visits.

Negative Feedback / Risk Areas

  • Frequent Regal Appliance Services customer complaints about overcharging and high price quotes.
  • Reports of non-itemized billing and unclear pricing practices affecting billing transparency.
  • Poor outcomes from repairs, wrong parts fitted, and unresolved issues tied to customer service.
  • Dissatisfaction with discounts and special offers not meeting expectations.

Key Takeaways for Future Customers

  • Get multiple quotes and compare Regal Appliance Services reviews before hiring.
  • Request an itemized invoice and confirm parts pricing to avoid surprise charges.
  • Consider alternatives if clear refunds or reliable repairs are important.
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Anonymous
map-marker West Hartford, Connecticut

Simply to state what has happened

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AI Highlights
  • - Osayi: $99 visit; $695 valve quote; final $227 including a $72 part; Alpine Appliance Repair did it; online price $72.

I called for services as one of the valves for gas stove is not working. Osayi came for $99 service and he told me it will be $695 to replace the valve including the labor.

I can get it fixed for $590 as a new customer. It seems a lot so I asked other appliance companies, and they were shocked at the quote I got from Osayi. In the end, I fixed it at $227 including the part which is at $72. I am simply stating the facts for those who are looking for appliance work.

I did search online for the valve and it is $72 per online price.

P.S. I asked Osayi to itemize $695 by part and labor, he told me that it is just $695 as a whole not breakdown and it is the industry standard.

The invoices I got in my whole life are all itemized by part and labor etc. Here is the appliance repair I used in the end for $227: Alpine Applicance Repair@***1 286 ****.

User's recommendation: Your call

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Anonymous

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Verified Buyer
| map-marker Lynn, Massachusetts

Over charged and did not fix issue

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AI Highlights
  • - Osayi, owner, came to fix the freezer and charged $560 for a motor.
  • - The wrong part was used; freezer still not fixed and ice builds up.
Contains 1 confidential file for company representatives

He , Osayi, the owner of company, came to house to fix freezer. He charged $560.00 for a motor fan.

He got the wrong one, did not work. He came back with another motor fan, freezer still not working, same issue, ice accumulation. The motor should only have cost $100.00, Osayi said I was paying for his marketing fees etc.

Freezer still not fixed. He has no knowledge of appliances.

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