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REFY

REFY

refybeauty.com
What is your customer experience with REFY?

REFY Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

REFY reviews show a 2.8 star rating based on 3 customer reviews; consumers are mostly neutral with a 67% unfavorable / 33% positive split. Pros: easy to order and good website and turnaround time. Cons: high prices and limited phone support; recent recommendations say "Be wary."

Positive Feedback

Customers value the website experience and turnaround time and find ordering straightforward.

Negative Feedback / Risk Areas

  • REFY customer complaints include empty shipments and damaged items on arrival.
  • Frequent reports of no phone support and unresponsive email customer service.
  • Refunds and delivery issues are recurring concerns.

Key Takeaways for Future Customers

  • Check return and refunds policy before purchasing.
  • Expect easy online ordering but limited direct customer service.
  • Confirm any subscription or membership terms if applicable.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
April K Dhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Collins, Colorado

Empty Shipping Box. No phone number to call and am having trouble connecting with email. Help.

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Re: order US311633, Lash Sculpt Black. Box received, but empty.

P.O.

sticker: Attention Customer, Received Unsealed and Received without contents. Please contact me at 970 217 **** or bobbykop@***.net.

Thank you,

April Kopplin

View full review
Loss:
$37
Pros:
  • Easy to order
Cons:
  • Can not call them

Preferred solution: Full refund

User's recommendation: Be wary.

Resolved
Fatema B Hkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I want refund for I made not satisfied with the delivery

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Updated by user Sep 26, 2024

Company fixed the issue and I have been provided with apology.

Original review Sep 19, 2024

I am not satisfied with that delivery that I 6th 6 July kibabe and is am currently an London for work on Friday of

View full review
Marisol S Dne

Trying to reach customer support

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I have send 3 messages to there email for customer care and no answer. Have 3 Items that I purchased and one is breaking a part the other no loner comes out and the other end for the lip liner / gloss came damaged.

I have pictures and all I would like is the items replace so I can really try the products. My email is marsan52877@***.com

View full review

Preferred solution: Deliver product or service ordered

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