Refrigerate Store
Refrigerate Store Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Refrigerate Store has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. Recent recommendation calls it "Huge scam." Reviews cite high prices, poor customer service, and limited product diversity.
Positive Feedback
Sales staff were described as very nice by one reviewer.
Negative Feedback / Risk Areas
- Recurring broken appliances and repeated repair charges reported, a common Refrigerate Store customer complaints theme.
- Allegations of concealed defects and failure to honor warranty, plus extra delivery fees and disputed charges.
- Accusations of stolen money and denial of refunds or proper service resolution.
Key Takeaways for Future Customers
- Read recent Refrigerate Store reviews before buying and inspect units closely in person.
- Confirm warranty terms and delivery fees upfront and retain payment records for potential chargebacks or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Refrigerate Store has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. Recent recommendation calls it "Huge scam." Reviews cite high prices, poor customer service, and limited product diversity.
Positive Feedback
Sales staff were described as very nice by one reviewer.
Negative Feedback / Risk Areas
- Recurring broken appliances and repeated repair charges reported, a common Refrigerate Store customer complaints theme.
- Allegations of concealed defects and failure to honor warranty, plus extra delivery fees and disputed charges.
- Accusations of stolen money and denial of refunds or proper service resolution.
Key Takeaways for Future Customers
- Read recent Refrigerate Store reviews before buying and inspect units closely in person.
- Confirm warranty terms and delivery fees upfront and retain payment records for potential chargebacks or refunds.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lindon, Utah
Terrible experience
- - Fridge broke 3 times in 2 months; we've paid to fix it multiple times.
- - Reviewer says not to buy here and calls it a scam.
We bought a fridge from here 2 months ago and since then it has broken 3 times, and we keep having to pay them to fix it. We now either have to take it in to replace and probably pay more money or just get a whole new fridge.
DO NOT BUY HERE. Huge scam.
- Hard to contact
- Fridge does not work
- Broken product
Preferred solution: Full refund
User's recommendation: Huge scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer“Refrigerate” in Lindon UT and North Salt Lake UT - They INTENTIONALLY CONCEALED a Broken Freezer – Then Were Caught Stealing My Money. (Maybe Your Money Too)
- - Dirty, cluttered store in Lindon, UT.
- - Concealed repair left freezer unusable; warranty not honored.
- - Delivery fee of $100 and about a week wait.
These guys are piece of work. They operate a dirty cluttered refrigerator store in Lindon Utah.
(Near Orem). The sales staff are very nice. But, the managers are hard-nosed screw-you-over artists.
I picked out the 20 cu. ft.
upright freezer that would be good for our family on KSL.com. Then I went to pick it up. They didnt have much time to talk about the freezer because they were closing.
There was a shoddy repair made on the freezer on the bottom seal gasket that would make the freezer not usable. It wouldnt hold the 0 degrees temp.
The seal gasket had multiple screws put THROUGH it. They did this shoddy repair to screw the public and INTENTIONALLY CONCEAL the problem. They also didnt mention the freezer was permanently broken.
The CONCEELED repair couldnt be seen unless you get on your knees in the showroom to see it. Why would a company allow a broken freezer or fridge to be sold as new/used with a warranty?
Is it perhaps that they can advertise a warranty, but when it comes to fulfilling it, they MAKE MORE MONEY on the service call?
I called to their sales staff about this problem less the next day.
They accused me of harming the seal/gasket myself. They wouldnt replace it. (So much for their Warranty)
Then, they said, they could replace the whole freezer. I said, good so far.
They needed a few days to clean up the new fridge. That was fine.
BUT, then they wanted $100 to deliver the freezer about 17 miles. And they would bring it out to the house in a week. That was wayyy too long to go without a freezer.
I told them that we needed delivery, but that I wasnt going to pay $100 more dollars and wait a week.
I wanted it in the next few days, and I wasnt going to pay another dime for this fiasco.
The conversation broke down. They did NOT honor their warranty at all. They stole my money and left a valuable customer with a non-usable freezer. That they INTENTIONALLY CONSEALED.
So, if you see some nice fridges and freezers on KSL.com, dont buy from this merchant.
They will cover-up problems and steal your money. And not honor their warranty.
*** Do a credit card chargeback on them immediately if there are any problems.
Let them fight YOU to get their money back. You have the broken fridge.
- Do not honor their warranty
- Will conceal non working refrigerators
- Will steal your money on purpose
Preferred solution: Deliver product or service ordered
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