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Reeds Jewelers

Reeds Jewelers

www.reeds.com
What is your customer experience with Reeds Jewelers?

Reeds Jewelers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Reeds Jewelers has 1.7 star rating based on 2 reviews and consumers are mostly dissatisfied; rating distribution is 100% unfavorable.

Positive Feedback

No consistent positive feedback appears in recent Reeds Jewelers reviews; customers note high price levels with no clear compensating service.

Negative Feedback / Risk Areas

  • Repeated shipping delays and missed holiday delivery promises highlight fulfillment and shipping problems.
  • Calls about orders did not resolve issues, reflecting poor customer service and checkout frustrations.
  • Complaints include requests for refunds and concerns about discounts, suggesting billing and refund risk.

Key Takeaways for Future Customers

  • Check current Reeds Jewelers reviews before ordering and avoid online purchases close to holidays.
  • Allow extra shipping time, confirm tracking, and be prepared for potential customer service or refund delays.
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Resolved
Rachel G Dtv

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Verified Buyer
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Verified Reviewer

Resolved: Item ordered December 2nd and still has not shipped for Xmas despite their promises

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AI Highlights
  • - Order placed Dec 2; 2-day shipping paid for a mom's Xmas gift.
  • - It should have shipped Dec 18 but is still at the warehouse on Dec 22.
Contains 4 confidential files for company representatives
Updated by user Dec 22, 2023

Company fixed the issue and I have been provided with product or service ordered. Called numerous times, but ultimately I'm not sure what happened here.

Original review Dec 22, 2023

I placed an order on December 2nd, which was my mom's Xmas gift from her 2 daughters this year. Paid for 2 day shipping just in case.

Better safe than sorry right?

Wrong.

It should have shipped on the 18th, it did not, and despite being assured daily by phone that I would receive it, it's now the 22nd and still at the warehouse. This company doesn't care about its customers one bit from this experience.

Loss:
$182

Preferred solution: Deliver product or service ordered

User's recommendation: They lie and are ruining my Christmas

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Angie T Ewr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order issue

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Did not receive item for Christmas as promised. Even called to make sure.

Wont shop here again. Checkout was awful.

Loss:
$200

Preferred solution: Price reduction

User's recommendation: Avoid online purchases.

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