Reed and Barton
Reed and Barton Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: low prices and a useful website, with praised customer service on product selection but order, shipping and promo issues leading to lost customers.
Key Takeaways for Future Customers
- Read Reed and Barton reviews and confirm promotions before checkout.
- Always call customer service to clarify order consolidation and shipping rules.
Negative Feedback / Risk Areas
- Orders split prevented free shipping and caused frustration.
- Promotional discount code promised via email was not received.
- Watch for billing, refunds, subscriptions and shipping policy gaps.
Positive Feedback
Customers value the website, product diversity and low price level, with at least one report of very helpful customer service when choosing a silver cup.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: low prices and a useful website, with praised customer service on product selection but order, shipping and promo issues leading to lost customers.
Key Takeaways for Future Customers
- Read Reed and Barton reviews and confirm promotions before checkout.
- Always call customer service to clarify order consolidation and shipping rules.
Negative Feedback / Risk Areas
- Orders split prevented free shipping and caused frustration.
- Promotional discount code promised via email was not received.
- Watch for billing, refunds, subscriptions and shipping policy gaps.
Positive Feedback
Customers value the website, product diversity and low price level, with at least one report of very helpful customer service when choosing a silver cup.
Sebastian, Florida
Trying to order a silver cup for baby
Great customer service and helped me a lot! He went out of his way to assist me in finding the best product for my needs.
User's recommendation: Always call customer service.
Carlisle, Massachusetts
Very disappointed
Had two orders to ship each $90.90 but they would not let me make them as one order to get the free shipping ($99). Offered 10% discount on first order if I gave email but never got the discount code.
I did not order with them. Found another supplier.
I guess they dont mind loosing money and a customer!
User's recommendation: Be sure to find the details
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