Redux
Redux Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Redux has 1.0 star rating from 2 reviews; consumers are mostly dissatisfied with a 100% unfavorable distribution and recent recommendations saying do not order from Redux.
Positive Feedback
One buyer reported no defect and only wanted help tracking a custom build, indicating occasional functional order processes and interest in build updates.
Negative Feedback / Risk Areas
- Multiple reports of faulty computers arriving with no power.
- Repeated complaints about unresponsive or inadequate customer service.
- Delays in delivery and unclear tracking through the shop app.
- Redux customer complaints include difficulty obtaining fixes, returns, or refunds.
Key Takeaways for Future Customers
- Read Redux reviews and request explicit return/refund policies before ordering.
- Ask for tracking links and build status upfront and document all communications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Redux has 1.0 star rating from 2 reviews; consumers are mostly dissatisfied with a 100% unfavorable distribution and recent recommendations saying do not order from Redux.
Positive Feedback
One buyer reported no defect and only wanted help tracking a custom build, indicating occasional functional order processes and interest in build updates.
Negative Feedback / Risk Areas
- Multiple reports of faulty computers arriving with no power.
- Repeated complaints about unresponsive or inadequate customer service.
- Delays in delivery and unclear tracking through the shop app.
- Redux customer complaints include difficulty obtaining fixes, returns, or refunds.
Key Takeaways for Future Customers
- Read Redux reviews and request explicit return/refund policies before ordering.
- Ask for tracking links and build status upfront and document all communications.
Turn one complaint into a collective action
Fairport, New York
Faulty computer
i received a computer that does not work. customer service is terrible to get it fixed. im sitting on a $4k paper weight and can't get the help i need.
User's recommendation: do not order from redux
Monee, Illinois
Check on order rd28873
- - They want to track the build progress and delivery timing.
- - They tried the Shop app but are unsure how to track and request a link or directions.
Really no complaint I would just like to follow the progress of the build and find out when to expect it to be delivered. How do I follow that? I've tried to follow through the shop app but I'm not sure if that's right or if I'm doing it wrong.Could you send a link or direction on how to do that please Thank You Brian
Faulty pc
- - Delivery was days late; the PC arrived non-working with no power.
- - Customer service was hard to reach; 10 calls and emails asked same questions.
My experience has been pretty awful! My pc was days late to arrive at my house and when I got the pc it did not work at all.
There was no power to anything. I tried contacting costumer service to talk to a live person( tried calling them 10 times and left messages) with no luck whatsoever!
I finally got an email and they kept asking me the same questions and they also wanted me to do troubleshooting on my own. This is so unexceptable and very unprofessional!
User's recommendation: Not a chance at this point
Can't even get intouch with anyone to help or give guidance on a brand new pc that didn't even come with everything it was suppose to.
It does not have any power! Followed the quick startup and Google info. The pc shows no signs of power at all!
User's recommendation: I currently would not recommend anyone to buy your products.
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