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Redrow Homes

Redrow Homes

www.redrow.co.uk
What is your customer experience with Redrow Homes?

Redrow Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and report high price levels and recurring quality issues.

Key Takeaways for Future Customers

  • Redrow Homes reviews highlight frequent defects like leaks and faulty windows and boilers.
  • Expect delays in resolving issues and limited support after warranty; Redrow Homes customer complaints note poor customer service and snagging problems.

Negative Feedback / Risk Areas

  • Water leaks and boiler failures reported.
  • Windows coming off hinges and poor sealing leading to drafts.
  • Slow or unresponsive customer service and unresolved warranty queries.
  • Persistent snagging and unfinished work after move-in.

Positive Feedback

Reviews include no clear positive comments; consumers focus on product and service shortcomings.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Javeah Ivy

Hot water not working

Hot water not working

Hot water not coming anywhere.

Boiler has fault

I try to contact Redrow but no answer

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Mouhamadou Udk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

7 of my windows have come off their hinges

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AI Highlights
  • - Seven Redrow windows have come off their hinges and won’t close.
  • - Repairs were done after the two-year warranty expired; not fit for purpose.

7 of the windows in my new Redrow house have now come off their hinges so they dont close. Ive had to have all of them repaired as the 2 years warranty is up.

Clearly these windows are NOT FIT FOR PURPOSE.

Sort it out Redrow. I live on Waters Reach estate in Hartford, West Cheshire.

User's recommendation: DO NOT BUY A REDROW HOME. I’ve had leaks, toilets cemented into floors so can’t be repaired, windows breaking regularly, patio windows NOT EVEN SEALED etc etc

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Kamal P Ikh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

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AI Highlights
  • - We moved in 2019 and still have snagging, incomplete works, heating issues, and window drafts.
  • - Water leaks from balcony and under sink; delays.
Contains 1 confidential file for company representatives

Moved in2019 and still lot of issues -snagging, still not complete ???

heating not working properly

draft from windows

balcony door nit shutting properly

water leaking from the balcony when cleaning

Water leaking under the sink

Not helpful and always a delay

Preferred solution: Price reduction

User's recommendation: standards have dropped NO

View full review
Nikki C Lgm

Worktop and island top change

AI Highlights
  • - Within 14 days, change white alberesque worktop to snowy Ibiza; sales office query unresolved for plot 92 at Hugglescoate Grange (Stratford).

I have purchased a white alberesque worktop and wish to change it to snowy Ibiza. I am within my 14 day purchase period.

I have contracted my sales office and my query has not been resolved yet. This is Hugglescoate Grange and I have purchased plot 92 which is a Stratford.

I would appreciate this to be sorted asap. Kind regards, Nikki

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