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Redragonshop

Redragonshop

redragonshop.com
What is your customer experience with Redragonshop?

Redragonshop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Redragonshop has a 1.0 star rating from 1 review and overall sentiment is strongly negative; consumers report dissatisfaction and high price levels.

Positive Feedback

Some users note long-term reliability with Redragon mice and past satisfaction with the brand.

Negative Feedback / Risk Areas

  • Customers report being asked to repair brand-new products instead of receiving exchanges, a common Redragonshop reviews concern.
  • Complaints about poor customer service and billing issues appear in Redragonshop customer complaints.
  • Worries about refunds and lack of honor for warranties.

Key Takeaways for Future Customers

  • If warranty support, refunds, or customer service matter to you, verify policy before buying.
  • Consider the product price versus risk of exchanges versus repair requests.
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philip n Cdu

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Verified Reviewer

Bought a brand new keyboard that they told me to fix.

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AI Highlights
  • Bought a Red Dragon keyboard after liking the brand.
  • It misses the second letter; the company told me to fix it by taking it apart.
Updated by user Apr 19, 2025

Nothing, they have not acknowledged the complaint, except the original "clean the brand new keyboard you just bought from us, because we don't take pride in our product."

Original review Mar 31, 2025
Bought a keyboard because I needed a new one (which is why most people buy one). Humor aside, I had a great opinion of Red Dragon products and thought I have their mice why not give their kb a try.
I did and I regret it.
Whenever I need to type double letters, it'd miss the second one, so I'd only get 1.
I gave it a review after a week on Amazon stating that I would just have to push harder. Giving the company the benefit of the doubt.
It continued to get worse and re-reading everything trying to catch my mistakes was double the work.
I wrote them and simply asked for an exchange, willing to stay loyal to the company.
The e-mail I got back told me to take it apart clean the keys and if any further issues contact them.
WTF???
I BUY SOMETHING BRAND NEW, IT DOESN'T WORK PROPERLY BUT I TRY TO DEAL WITH IT TO THE POINT I SIMPLY WANT AN EXCHANGE, BEING BRAND NEW LESS THAN A MONTH OLD.
I DO NOT EXPECT A COMPANY I RESPECTED TO TELL ME TO FIX THEIR BRAND-NEW PRODUCT MYSELF.
WHAT KIND OF PRIDE IN YOUR PRODUCT IS THAT.
Pros:
  • Have used their mice for years never any issues were reliable
Cons:
  • No pride in their product
  • Expect customers to fix faulty new products
  • Treat loyal customers like dirt

Preferred solution: JUST WARN POTENTIAL CUSTOMERS AND TO DEAL WITH SOMEONE THERE WHO RESPECTS CUSTOMERS AND HAS PRIDE IN THEIR PRODUCT.

User's recommendation: FIND A COMPANY THAT TREULY TAKES PRIDE IN THEIR PRODUCTS AND STANDS BEHIND THEIR WARRANTEES

View full review

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