Sonya M Lbz

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Verified Reviewer

Game is stuck!!!!

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I just purchased the 2hr double design win for 1st. 2nd and 3rd place wins. The app has bn down now for over 25mins and that is using up my 2 hour win limit!!! I paid $4.99 for this special 2hour win and now i cant even get the game to come on!!! Its frozen!!! I want my 2hr time replaced and started over when the game gets un-frozen!!!
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Loss:
$5
Pros:
  • Fun to play
Cons:
  • Tokens and coins cost way way to much money

Preferred solution: I WANT MY 2HR TIME TO START OVER THAT I BOUGHT FOR $4.99 BC I CANNOT USE IT BC THE GAME IS FROZEN AND I DIDN'T GET TO SUBMIT BUT 1 DESIGN FOR 2HRS THAT I PAID FOR!!!!

User's recommendation: Do Moy spend any money!!!

Gemma D Dex

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Verified Reviewer

Trying to contact redecor

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I was a Ghostbuster for the Halloween comp and did not get sent a prize did not all the Ghostbusters receive a prize as planned?? Was there not enough to go round??

I do love the game though and love the new journal feature just wish was easier to buy nice objects for the designs the coins go down so quick and with restrictions on what can use in certain designs the coins do not go far... I always buy the season pass otherwise you only get something every few level ups rather than everyone...

I have bought season pass every month for good 3 years now... I don't understand the advertising and hype to get us to design all those rooms for Halloween and then not get a single prize...

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Pros:
  • Great game really enjoyable
Cons:
  • Have to spend money to be able to buy nicer materials

Preferred solution: Explanation for what happened to the ghostbuster prizes we was promised??

1 comment
Roddy Imf

Ek team jita dijiye sr plz

Anonymous
map-marker Kingston, Ontario

Didn’t get bonus coins

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Hello, I was playing if the warm and inviting design that was told we would receive extra coins if we finished 1-3. I finished third but didnt get the extra coins Can you check into this for me please? Thank you
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User's recommendation: Beware this game is full of problems. They are just trying to get money from the players and it has progressively gone downhill.

Joyanne Ifa
map-marker Newport News, Virginia

Rip off money

I purchased some items but have been charged 2 or 3 times for each charge. This is a shame as I enjoy the concept. I don't care about the voting but I only want to be charged for what I genuinely purchased
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Loss:
$250
Pros:
  • Fun to play
Cons:
  • Lack of control of money debited to my card

User's recommendation: don't purchase anything

Shelley M Wjz

I used to enjoy

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I have been playing this game for three years and unfortunately have spent a lot of money doing so. I used to really enjoy it.

Now there are waaaay to many designs that are preselected materials. I used to purchase the season pass for three devices. Now only one and I no longer spend money because the game is no longer fun but more stress than anything.

Disappointed.

Also, it appears that when I get close to moving up a rank, my designs all of a sudden go from 1st to 3rd place to 10th place. I truly believe that is NOT a coincidence.

I have found other games that are not so restricting to play and not have to spend money on, and if I do, it's for the fun.

I will not be playing anymore.

View full review
Loss:
$100
Pros:
  • Fun concept
Cons:
  • Rigged to spend money

Preferred solution: The money I have wasted.

User's recommendation: Don't spend a cent on this game.

1 comment
Tanya F Ogb

I have been ripped off by this company and I intend to take it to Facebook

Naleah Fsz

In the past 2days I have lost about 80,000 in...

In the past 2days I have lost about 80,000 in monies and would really like those back into my account.
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Georgia M Npa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have not refunded me.

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Redecor - They have not refunded me.
Redecor - They have not refunded me. - Image 2
Redecor - They have not refunded me. - Image 3
Redecor - They have not refunded me. - Image 4
Redecor - They have not refunded me. - Image 5
I sent them immediately the request for refund but I have not received my refund.. they said that they could return money but have not done it.
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Loss:
$120

Preferred solution: Full refund

nico p Orq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Like being stolen from? Play this game.

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Updated by user Dec 04, 2022

I have not been contacted by anyone, which I expected. They obviously do not care, as long as they keep getting money, they're happy. Players happiness is not a priority.

Original review Nov 03, 2022
They overhauled the game. I used real money to unlock items. Those items are now locked again. Not only that, but all of the items are now more expensive. That is theft. They delete negative reviews online, and don't even answer emails. They don't care about players who have been playing for years. They want new players who don't know how fun or 'cheap' it used to be.
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Cons:
  • Cost
  • Fun
  • Time

Preferred solution: Price reduction

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