New Reviewer

Doesn't work reliably, no support.

The only thing good about the Red Door is its color. It does not work reliably, stopping every few days. By trial and error I found that restarting requires uninstalling the door off the coop and resetting some microswitches, if you are lucky. There is no troubleshooting documentation. There is absolutely no customer support by email and no phone number. In spite of a lot of time I put into getting it working, it has finally stopped for good. The design is incredibly bad. The material used is extremely thin and was warped on arrival. There is no moisture protection for the electronics. This is a scam. Don't buy it.
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ID
#896242 Review #896242 is a subjective opinion of poster.
Cons
  • Defective product and total lack of product support
Reason of review
Bad quality
Loss
$250
Preferred solution
Full refund

Door does not work outside

Don't buy this unless your chicken coop door is fully protected from the weather. After spending $250, my door worked only until the first good rain. I looked back through the documentation and saw that you could buy an optional cover to protect it from the rain, but I never saw that on the website. I am very disappointed and will not buy from them again. The door looks very flimsy and basically it was a waste of money. Who would expect a chicken coop door to not work outside in the elements? I would love to have my money back but I don't think that will happen. Save yours.
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ID
#893299 Review #893299 is a subjective opinion of poster.
Location
Conway, Arkansas
Reason of review
Bad quality

REDdoor auto chicken door

I received a broken door and I took it to them at their shop and got another one. I have not had a year and twice the door did not shut at night and I lost a chicken. I just lost my Rooster last night because once again the door did not shut and the rooster gave his life for the flock. They are a rip off and the last time I talked with him he said that he was selling the business and I would have to deal with the new owners. Now I can't even find them on line.
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ID
#892744 Review #892744 is a subjective opinion of poster.
Location
Crownsville, Maryland
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$245
Preferred solution
Full refund
New Reviewer

This business is a scam operation

Beware of this business and it's owner John Zarpak as it is a scam operation! He produces products of very poor design and will not honor the websites promise to support it. he will attempt to get you to purchase other inferior items and will not return items sent back for repair. Currently the website is shut down as he is once again morphing into another business name to escape those that he has defrauded. He and his business practices are currently under investigation by The Attorney General of the State of Maryland. I am waiting for him to resurface under another business name and will keep consumers informed as information comes available!
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ID
#824564 Review #824564 is a subjective opinion of poster.
Location
Raeford, North Carolina
Cons
  • Scam
Reason of review
Poor customer service
Loss
$257
Preferred solution
Full refund
New Reviewer

Fraud/scam business