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Red Points

Red Points

www.redpoints.com
What is your customer experience with Red Points?

Red Points Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Red Points has a 1.0 star rating from 2 customer reviews and consumers are mostly dissatisfied; recent recommendations urge "Stay away" and describe serious issues with takedowns, billing, and customer service.

Positive Feedback

No positive experiences are reported; reviews focus on harms to small businesses and high price levels.

Negative Feedback / Risk Areas

  • False accusations and wrongful takedowns of business accounts are repeatedly reported.
  • Poor response from customer service with automated replies after disputes.
  • Complaints cite billing practices and high price level concerns.

Key Takeaways for Future Customers

  • Check Red Points reviews and Red Points customer complaints before engaging.
  • Prepare documentation to contest takedowns and monitor account activity closely.
  • Assess alternatives if worried about billing or slow customer service response.
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Media from reviews

Red Points - Second Weongful Takedown
Red Points - Second Weongful Takedown - Image 2Red Points - Second Weongful Takedown - Image 3Red Points - Second Weongful Takedown - Image 4Red Points - Second Weongful Takedown - Image 5
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Anonymous
map-marker Springfield, Ohio

False accusation against my company

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Red Points made a false accusation.to Mercari that I was selling a counterfeit product. When they were called out for their illegal activity they just hide. Cowardly and pathetic

User's recommendation: Stay away

View full review
Kendall B Fqz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Second Weongful Takedown

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AI Highlights
  • - Instagram suspended my account again after Red Points flagged the brand.
  • - I provided receipts, but Red Points replied with automated messages.
Red Points - Second Weongful Takedown
Red Points - Second Weongful Takedown - Image 2
Red Points - Second Weongful Takedown - Image 3
Red Points - Second Weongful Takedown - Image 4
Red Points - Second Weongful Takedown - Image 5
Contains 2 confidential files for company representatives

My business Instagram account has been taken down for the second time in 3 months due to this companys negligence. On September 5th it was taken down with reports of copyright/trademark infringement.

I reached out and sent all receipts and invoices proving I legally purchased the goods from their client. After a long process they withdrew the complaint and after an even longer process I got my account back after a month and a half. My business suffered greatly but I was eager to get back to reaching all of the clients I built over 7 years. After 2 weeks I received a notification that my page was reported yet again by redpoints for the same exact brand that I already proved I purchased from their client.

Yet again Instagram has suspended my account and Im back at square one. Only this time its during the busiest time of the year and I cant even reach my clients. Red points has done nothing but attempt to ruin my business. Didnt try to validate any authenticity even though I already did that prior.

Instagram requires no actual evidence just takes stuff down no questions asked.

All Ive received from red points are automated responses. Overall I wish this company did not exist they should be ashamed of the way they do business.

Loss:
$30000

Preferred solution: My account back yet again

User's recommendation: Terrible Company

View full review
5 comments
Guest

Are you an authorized seller of Fear of God Essentials? Do you have purchase orders showing you bought the product wholesale to sell?

Guest
reply icon Replying to comment of Guest-2420126

I’m not a authorized seller but I do have purchase orders showing I bought the product from the company in large quantities to resell them no wholesale prices full retail price under the first sale doctrine law the product now belongs to me and I can sell them if I choose to I sent them the first time to the company and they withdrew the complaint so I don’t understand why they’d have my posts taken down again

Guest
reply icon Replying to comment of Guest-2420126

I’m assuming you are with redpoints to know that it was fear of god Essentials because I didn’t disclose that information in the post

Guest
reply icon Replying to comment of Guest-2420149

I am not. That name is in the pics of emails you posted.

Guest
reply icon Replying to comment of Guest-2420212

Ah ok sorry my mistake.

View more comments (4)
Kendall B Qgk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongful Takedown

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AI Highlights
  • - Instagram business account was taken down after being flagged; I filed an appeal and counter-notice, and may take legal action if unresolved.
Contains 2 confidential files for company representatives

My Instagram business account was wrongfully taken down after it was flagged by your company. I have filled out an appeal with Instagram and a counter-notice If this matter is not resolved soon I will be taking legal action against your company for harming my brand.

Loss:
$6000
Cons:
  • All

Preferred solution: My instagram page back

User's recommendation: Destroy one small business after the next

View full review

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