Red Mango
Red Mango Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Red Mango has a 1.5 star rating from 6 reviews and overall sentiment is negative; consumers are mostly dissatisfied and critical in Red Mango reviews.
Positive Feedback
Customers note convenience and available seating as redeeming features and occasional menu variety.
Negative Feedback / Risk Areas
- Frequent complaints about rude staff and poor customer service.
- Issues with rewards not being honored and unclear refunds processing.
- Food quality and cleanliness concerns including incorrect labeling and foreign objects.
Key Takeaways for Future Customers
- Check recent Red Mango customer complaints and ask about rewards status before ordering.
- Confirm promotions and refund policies in writing to avoid disputes.
- Inspect orders for quality and allergy labeling; contact corporate if local store response is inadequate.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Red Mango has a 1.5 star rating from 6 reviews and overall sentiment is negative; consumers are mostly dissatisfied and critical in Red Mango reviews.
Positive Feedback
Customers note convenience and available seating as redeeming features and occasional menu variety.
Negative Feedback / Risk Areas
- Frequent complaints about rude staff and poor customer service.
- Issues with rewards not being honored and unclear refunds processing.
- Food quality and cleanliness concerns including incorrect labeling and foreign objects.
Key Takeaways for Future Customers
- Check recent Red Mango customer complaints and ask about rewards status before ordering.
- Confirm promotions and refund policies in writing to avoid disputes.
- Inspect orders for quality and allergy labeling; contact corporate if local store response is inadequate.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad service
- - At Roosevelt Field Mall, I bought an açaí bowl for my kid.
- - Strawberries were not good.
- - Staff yelled at me in front of my daughter; I walked away.
Don’t shop here. Never a resolution for anyone
I was at Roosevelt Field Mall today. I purchased my child an açaí bowl.
The strawberries were not good. I asked to return it, and the lady working there was very rude and kept telling me off in front of my little daughter. Very bad service, and she should be reprimanded by the CEO or the general manager.
She would not stop yelling at me. I had to walk away.
User's recommendation: Do not buy anything here , employees are very unfriendly and rude.
Atlanta, Georgia
They were supposed to give money off for national froyo day
It was national froyo day and advertisement said it was six dollar for a cup of froyo but then they didnt give me and my sister a deal and it was 18$ for two small cups.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset about order and problem
- - Customer sought soft, quick service and chose frozen yogurt.
- - Bit into a hard piece of ice; not good.
- - Requests a refund and the rewards status.
Contacted by red mango. Said they will look into it.
Never heard back.
For obvious reasons ; ) pissed! Lol
I just recently had dental work done and wanted something soft and quick, so I got some frozen yogurt. At some point, I bit into something.
It was, in fact, a small hard piece of ice. This is not good.
I would like a refund, and also to know my rewards status. Please reimburse me.
- Seating
- Two dollars for a single banana
Preferred solution: Full refund
User's recommendation: Not too many low sugar options
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richardson, Texas
What's good?
- - Four flavors only and the store was dirty, sticky.
- - Watermelon was labeled dairy-free; daughter had a severe reaction.
- - Staff were unhelpful.
In addition to only having 4 flavors for a frozen yogurt shop, the store was dirty, sticky and a mess. Worst of all the labeling can't be trusted.
My daughter has severe dairy allergy and the watermelon flavor was marked as "dairy-free". We even asked the employees to confirm. After a few bites my daughter started having a severe allergic reaction including coughing and choking. The employees were like deers staring in the headlights.
They didn't know what to do or what to say and didn't even know how to refund us. We had to call back TWICE to get updates on that refund. We also reached out to corporate and they just gave us very generic responses. No solution.
No promises to make any changes. No remedies for my daughter or my family. There are way too many other great yogurt shops.
Avoid Red Mango. This business will go out of business soon.
Refund
- - New City NY store was closed at pickup.
- - Staff were unprofessional; no corporate number.
- - Refund of $47.64 incl. tax and a callback was requested.
I placed an online order yesterday from your New City location store under the impression that store is open.The order went through and when I went there to pick up my order, the store was closed.I was so disappointed.When I called the store today to get my refund the staff was unprofessional and asked me to contact the corporate office.When I asked for the number they asked me to look for it and even didn't provide the number to contact you guys.Finally I go the number of corporate office and left a message to call me back to get my refund.I already contacted my card company and they suggested me try to solve the issue in the store first before go for a dispute.The staff at New City store in NY definitely needs some training to deal with customers to stay in the business.I used to go to Playa Bowls.I though let's try something different and my experience with this store was not at all a pleasant one.I would like to get my refund of $47.64 including tax.
Preferred solution: Full refund
User's recommendation: Thi
New Hyde Park, New York
Complaint on a red mango in new Hyde park Ny
For month a I come here spend min 25 .00 a week and they say their rewards is not working. Nor will they honor points if on the account .
- And no answer why rewards does not work
- Terrible smell of floor cleaner
Preferred solution: Them to honor rewards like promised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoint balance
- - Email on June 27 showed 500 points valued at $5.
- - Since then I visited Red Mango 3 times and was told I do not have a $5 credit.
- - Please advise.
Hi I had received an email back on June 27 and it showed I had 500 points which is valued at 5$
I have been to red mango 3 times since then and have been told I do not have a credit of 5$ .
Please advise
- Convienent
- Not very friendly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSoy Milk
- - Sign at Northbrook Court says Substitute Soy Milk 75¢.
- - Employees say the sign is not offering soy milk and customer seeks a non-dairy smoothie.
At the Northbrook Court location in Northbrook IL 60062 there is a sign that says “Substitute Soy Milk 75¢” yet the employees say that it’s “just a sign” and that they don’t actually have soy milk. That is false advertising. I am lactose intolerant and want to be able to get a non-dairy smoothie which your signage says is available.
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