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2.7 Based on 52 reviews
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  • Customers like
    • Waitress was very good 2
    • Server 1
    • Speed of service 1
  • Customers don't like
    • Food 4
    • I was embarrassed by the pathetic food 4
    • Service 4

When we arrived at the Red Lobster in Jackson, MS there was no hostess to seat us. Another couple said they had been waiting on someone for 15 minutes before we got there. We waited 15 minutes also before someone came out of the back. When we were seated we waited at our table for 30 minutes and no one waited on us. When we were walking out the hostess asked how our food was and we told her we never got waited on. She said oh I'm sorry, have a... Read more

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Staff told us 20 minute wait turned into 1hr 15min wait very bad set up

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Good service but we like to go and enjoy are dinner not to be bothered during are dinner at santa fe red lobster they said district manager on feb 13 we were eating she kept bothering we like to sack are own left overs She was bothering us and very mean to her employees we enjoy going there soneone needs to have a talk to with her

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The waitress ignored ladies and flirty with males. Messed up order for ladies so left small tip. If wives snd dates are not treated with attention the femskes will ser thst a small tip is left because no man will opt for a waitress when dining with a lady doctor. So tell wsiyresd and hostesses to go work in a bar if they wish to flatter men for tips Read more

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Worst experience i have ever had crab was ice cold. 2 times now manager offers his apology and walks off.i have never had service or food this bad and since i work on the road i eat out every night 100 dollars waisted 2 times.

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I went to Red Lobster in Bay City Michigan the service was terrible I got my food before my little ones got there but then there was food missing and we ask for the manager the manager wouldn't even come out speak to us

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My complainant is about the manager on duty when my family of five visited the Red Lobster in Bartonsville PA on 12/23/2016 at approximately 06:00 pm. We are local and visited this Red Lobster a few times before. In the past, this location did not measure up to other locations we have visited but decided to give it another chance since it’s in our neighborhood. The restaurant was practically empty. A startled worker called the manager to seat... Read more

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First of all Red Lobster is one of me and my husband's favorite places to dine in. The food is great and we eat there at least twice a month.But on 2/20/2016 we went to Red Lobster to have a nice dinner after along day at work and it was the worst experience we have ever had. we always start out with our appetizers, then our salad and then entrees. We had to ask for biscuits, which should have came before anything else, along with our drinks.... Read more

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We came at the red lobster in waldorf and ahead of us was a family of 7 (3 adults and 4 kids) and also there was a family of 3 and then us party of 6, and there was a family of 5 that came after us, then party of 2, then party of 4, party of 5 again and all of this customers were seates except for us and the family of 3 and i was just observing the pattern on how they call the customers, i feel being discriminated... Read more

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I have patronized Red Lobster for many years for dinners and special occasions and always had a good experience. However, on Saturday, November 13, 2016, a party of five (my husband and me, my daughter and stepson, and his friend) went to the Red Lobster on West Patrick Street in Frederick, MD for dinner. After we had been seated, the waitress asked us what we wanted to drink. My stepson, who is 29 years old, told her he wanted to order a bottle... Read more

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