map-marker Calgary, Alberta

Red Deer Advocate stole my money

The Red Deer Advocate daily newspaper (Red Deer, Alberta) took my money for an annual newspaper subscription (more than $140) but so far has only delivered the newspaper about twice per week (instead of seven days per week). When I called to complain, the circulation department woman got all pissy with me and refused to refund my money. Later I called the publisher and he was especially rude. He said some Red Deer Advocate customers consider themselves lucky to receive the newspaper once per week. That's crazy because even non-subscribers can get the newspaper for on Sundays, though I know that the Sunday newspaper is only delivered to about half of the newspapers in Red Deer.
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