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Recurly

Recurly

www.recurly.com
What is your customer experience with Recurly?

Recurly Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Recurly has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Recent recommendations call it a scam. Reviews cite poor customer service, billing issues, high price level, and complaints about unexpected charges and missing orders.

Key Takeaways for Future Customers

  • Check Recurly reviews and verify charges before paying.
  • Expect potential delays contacting support for subscriptions and orders.
  • Be prepared to dispute billing or request refunds promptly.

Negative Feedback / Risk Areas

  • Customer complaints about unrecognized charges and delivery issues.
  • Poor customer service responsiveness and difficulty reaching a real person.
  • Billing practices and refund delays cited as major concerns.

Positive Feedback

No positive feedback noted in the available reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Fanny S Wsl
map-marker Cuyahoga Falls, Ohio

No knowledge of company or order!

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AI Highlights
  • I was charged and told something was delivered that I didnt receive, and I dont know what its for.
  • I want a refund and threaten legal action.

What is this? I got a charge from you and a message that you delivered something that you didnt and I have no idea what its for.

What kind of scam are you running? Youd better refund my money before I take legal action and smear your name over the internet!

Loss:
$68

Preferred solution: Full refund

User's recommendation: Scam

View full review
Anonymous
map-marker Palatka, Florida

Like to know when my order is to arrive

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AI Highlights
  • User asks for easier contact options.
  • Ordered 12 Mar 2025; awaiting delivery and to speak with a real person.

Make it easier for people to get in touch with this company? I really hope this is not a scam because I paid my money and have a receipt, please respond I will be awaiting on my product that I ordered on the 12 of March 2025!!please let me know when I can expect my order, Im waiting if I can actually talk to a real person!!

User's recommendation: Always do intense search on any company

View full review

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