Recteq
Recteq Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recteq has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; recent Recteq reviews warn "Stay with Traeger."
Positive Feedback
The single review does not highlight product strengths or positive service experiences.
Negative Feedback / Risk Areas
- Missing items on a $2156.65 order and lack of refunds or resolution reported, reflecting common Recteq customer complaints and billing issues.
- Unhelpful customer service interactions and denial of escalation, raising concerns about support and membership/auto-ship account handling.
Key Takeaways for Future Customers
- Check Recteq reviews and confirm shipping details before purchase.
- Document orders and be prepared to pursue refunds if fulfillment problems arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recteq has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; recent Recteq reviews warn "Stay with Traeger."
Positive Feedback
The single review does not highlight product strengths or positive service experiences.
Negative Feedback / Risk Areas
- Missing items on a $2156.65 order and lack of refunds or resolution reported, reflecting common Recteq customer complaints and billing issues.
- Unhelpful customer service interactions and denial of escalation, raising concerns about support and membership/auto-ship account handling.
Key Takeaways for Future Customers
- Check Recteq reviews and confirm shipping details before purchase.
- Document orders and be prepared to pursue refunds if fulfillment problems arise.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Resolved: Terrible experience with Recteq
- - Ordered a smoker and kit for $2,156.65; only grill cover arrived.
- - Unhelpful customer service; shipping shows cancelled while system says fulfilled.
I placed an order for $2156.65 for a large smoker and kit.
Only the grill cover was delivered. I contacted customer
service and spoke with Jacob Brodhecker who was
unprofessional and useless.
I was given different shipping
information that was shown as cancelled. The online
system says to order is fulfilled. I asked to speak with
someone higher for solution and I was denied. Now I have
spent over 2 grand for a grill cover.
The picture attached if of the full closed order. This is what 2 grand gets you at Recteq.
- You get ripped off during purchase
Preferred solution: Full refund
User's recommendation: Stay with Traeger. These guys are crooks.
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I've been waiting 10 days and my shelf for the backyard 1200 still hasn't been shipped. I keep getting the run around.
This morning I also spoke to Jacob Brodholder and he was very snide and sarcastic.
Save your money! Jacob should not be working in customer service.