New Reviewer cancelled order after 4 months

his company took a pre-order for a signed CD at the beginning of July. After a delay getting the item signed, it was sent to their warehouse 4 months later. The same day they sent an email cancelling my order without warning, saying they couldn't charge my card. My card issuer denies that they attempted a transaction. It would seem they are either lying about having enough stock to fulfill pre-orders - leaving many customers disappointed, or cannot deal with the simplest of problems that may arise during an online transactions. Either way a complete time waster with no care for customer service.
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#355763 Review #355763 is a subjective opinion of poster.
London, England

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