Andrew Hdc
map-marker London, England

Recordstore.co.uk cancelled order after 4 months

his company took a pre-order for a signed CD at the beginning of July. After a delay getting the item signed, it was sent to their warehouse 4 months later. The same day they sent an email cancelling my order without warning, saying they couldn't charge my card. My card issuer denies that they attempted a transaction. It would seem they are either lying about having enough stock to fulfill pre-orders - leaving many customers disappointed, or cannot deal with the simplest of problems that may arise during an online transactions. Either way a complete time waster with no care for customer service.
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article