Unclaimed
RecordStore
Satisfaction analysis
1
TOTAL REVIEW
New Reviewer
Recordstore.co.uk cancelled order after 4 months
his company took a pre-order for a signed CD at the beginning of July. After a delay getting the item signed, it was sent to their warehouse 4 months later. The same day they sent an email cancelling my order without warning, saying they couldn't charge my card. My card issuer denies that they attempted a transaction. It would seem they are either lying about having enough stock to fulfill pre-orders - leaving many customers disappointed, or cannot deal with the simplest of problems that may arise during an online transactions. Either way a complete time waster with no care for customer service.
ID
Location
London, England
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