New Reviewer

Great customer service in the phone.

4.4
I contacted them regarding a charge and they resolved it perfectly. In 3-5 business days I may update this, but Gelo, my customer service person was a consumate professional, polite, helpful and really cared about my problem enough I told his supervisor how awesome he was.

User's recommendation: If I needed their service, after this experience, I would go with them over anyone else.

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ID
#3159983 Review #3159983 is a subjective opinion of poster.
Location
Billerica, Massachusetts
Preferred solution
They resolved it.

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Verified Reviewer New Reviewer

Didn’t cancel my account

1.0
I cancelled my account with them on March 22, 2021 right after the March payment. They charged my account in April and the amount was more than I had in my account so they lowered the amount and deducted the lesser amount. I have asked that they reverse the charge and cancel my account and not charge me again, however the point is they shouldnt have charged me this month.

User's recommendation: Do not use this service.

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#2516269 Review #2516269 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund