Receivables Performance Management Reviews | receivablesperformance.com @ PissedConsumer

Alfredian F

Horrible customer service

May 25, 2021

This company customer service is horrible. I paid off this collection and all I received was a confirmation number. I requested a verification letter for proof that this collection was paid in full. I never received the letter through email. I constantly called them telling them that I never received the letter and I really needed the letter. Every time I call it's always a different lie. If I could I would rate them zero stars.

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Preferred solution: Deliver product or service ordered

Peter J Rkm

Fraud Alert

Jan 24, 2021

1.0

Updated by user Feb 23, 2021

I attempted to contact RPM. There was no response.

RPM is listed on the Experian and Trans Union.

Experian removed RPM from the report since this was disputed. Since Experian removed RPM and since RPM has made no attempts to contact me I then consider the matter closed.

Original review Jan 24, 2021

I checked Experian and noticed a collection from RPM. RPM is a collection agency.

On the report, there is a claim of having an account with Sprint and this caused the collections because of non-payment. However, I never opened an account with Sprint nor have I received any notices in the mail.

Other reviews of RPM claim that RPM is making false charges trying to extort money from the person. So, I filed dispute charges with Experian and a fraud alert with Sprint.

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Cons:

Fraud activity

Preferred solution: The collection is invalid and should be removed

User's recommendation: Check credit report and be aware of RPM

1 comment

Peter J Rkm

Feb 15, 2021

I wrote to RPM again and Experian made some presumed research. There was no response from RPM even when submitting a complaint.

In either case, RPM was removed from Experian that caused a negative effect on the credit report.

RPM is considered history and they even fail drastically in communications. This is a very bad landing spot.

Helpful

Andrea K Jad

South Moline, Illinois

Acct in question

Oct 17, 2020

I had an account with sprint. Add family members working for Sprint they were doing fraudulent charges on my account I tried to shut my account off in April 2019 it was not shut off I went to the corporate store several times called customer care several times I need to get this issue taken care of ASAP somebody needs to call me back and Id like to join the class action suit against Sprint

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Preferred solution: Price reduction

Anonymous

Guest-2017309

Tucson, Arizona

Dishonesty and extortion!

Jun 27, 2020

1.0

I never had any phone service with Verizon. However, about 2 years ago, I began receiving several collections notices in the mail. They said that I owed Verizon a lot of money in past due bills. This also flagged my credit ratings! Fast forward to 3 days ago. I received a letter from Receivables Performance Management saying that I owed a lot of money to Verizon for unpaid bills. Since I have NEVER had any Verizon account, I contacted Verizon customer service. The Verizon rep researched their records....which showed that I NEVER had a Verizon account! So I called Receivables Performance Management. The person I spoke to knew my social security number...even though I never told him what it was.He also knew personal information about me which I never told him. When I told him I NEVER had a Verizon account, and that Verizon records showed that...the RPM rep said he could just clear things up if I sent him $89.20. He was Extorting money to get RPM off my back!!! I contacted Washington State BBB. I may also contact Washington State Attorney Generals Office. It is illegal to make false claims that hurt peoples credit ratings; it is also illegal to extort money from people by making fraudulent claims against people!

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User's recommendation: Please research the claims of RPM. They may be false claims against you just to extort money from you!!

3 comments

Guest-2014654

May 18, 2021

Same situatiion here. Never had an account.

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Anonymous

Guest-2074623

Filing a claim that was resolved thru another collection co. with direct tv

Jul 22, 2020

direct tv did not check id of person getting there service and the got stiffed for $1000 dollars and a collection co called crm had all ready tried to collect and found the address vacated and i filed a fraud report with the denver police dept on the 4845 Blackhawk way Denver colo. 80239 direct tv and crm dropped this collection as your co. will do

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Preferred solution: drop your collection now

User's recommendation: watch you direct tv information

1 comment

Guest-1935723

Oct 12, 2020

.i was paying at&t then direct tv because they had the equipment. I thought AT&T was direct tv yet they were each billing me for the same damned thing..Double cbilling isn"t that illegal.

I guess that is why the fcc didn"t want them to become one entity.Is'n'ttn't that a monoply?There are two people that I know of that they did this to and they screwed up the online bill pay so I could not use my gift card. aky illegal crapshooters.

Helpful

Nora c Yyk

Palmdale, California

My credit report it shows i own Direct TV

Aug 12, 2019

Receivables Performance Management - My credit report it shows i own Direct TV - Image 2

I never had Direct TV apparently I open I account with then in December and apparently I own them $859 I never open account where i live I can’t get Direct TV so now my credit it’s really bad cuz of this I need to get it fix

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Loss:

$858

Reason of review:

I never opened a account with them

Preferred solution: I want to get it fix cuz it’s impac my credit it’s very bad

william t Ebt

Relentless & ruthless!

May 05, 2019

1.0

I got a call from a rep. stating that I owed a debt on T-Mobil account for $380. I told the rep that was resolved several years back as a fraudulent account. No matter what I said the rep was like a broken record! After a month I received a letter of collection and I then called RPM. After several attempts I finally got a rep that said that I needed to call a different phone number. After explaining & repeating myself to another broken record rep I was told that I would receive a form to fill out to indicate fraudulent activity. The rep said it would arrive in a week or two, I waited over a month. I finally made a complaint to BBB & AG office in Washington State but so far the negative credit rating is still on my credit report!

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Reason of review:

Poor customer service

Preferred solution: Take off negative rating of my credit report!!!

1 comment

Guest-1935734

Oct 12, 2020

Try complaints to the consumer financial protection and the fair trade that has to deal with media...television and newspapers.etc. I wonder if this is a subsidiary of experian...since I started hearing from them in a married name i had over 30 years ago.

Helpful

Anonymous

Guest-1466138

Fraudulent Collection

Feb 07, 2019

1.0

They call all hours of the day and are trying to collect money because they say I owe Direct TV. I do not owe Direct TV any money and do not have an account with them. I never received a letter or written correspondence regarding Direct TV or RPM saying I owe money. I’m going to sue RPM if they don’t stop harassing me for money I don’t owe.

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Anonymous

Guest-1391636

Nashville, Tennessee

HORRIBLE.

Oct 31, 2018

1.0

As a vet who had a 90 day deployment, I let my dish tv bill suspend while deployed. I immediately turned it back on upon arriving back. It wasn’t until years later I realized RP had my account in collections. While attempting to talk to “customer service” I was treated horribly and responses were scripted. I’ll be carrying around a collection for the next seven years. Only negative report I have. Horrible company. Told me there was no way to delete info. Which is a out right lie. They may not do it, but deletions are very easy to accomplish. Glad there are a lot of companies that will work with vets. This is not one of them.

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Anonymous

Guest-1289376

It's not their fault

Jun 26, 2018

5.0

I have to say despite the other reviews, I was one of the fortunate ones to have had a positive experience so far. I called and spoke with Carol. She advised who the debt was for and helped me to make arrangements to pay it off. Of course, she had to be quick and to the point, but was respectful when speaking to me. I gave her the same respect. I agree that this is not the best job, but when a debt is owed, it has to be paid. It is up to us to find out where it came from and understand that we have to give what we expect to get back. Not everyone we speak to is going to be rude, many will go over and beyond to help us. I don't think they all want to harass people, but when you go in with the mindset that they are going to be rude, then they will. I gave a 5 because of the quick response I got when I called in and for the call itself when talking to Ms Carol. Of course, I'm not happy to have to pay a bill, but I incurred it, so I have to take care of it. It isn't their fault.

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Bruce U Ter

RPM has been very helpful

Jun 11, 2018

4.9

No one likes being called by collectors but these guys over at Receivables Performance Management are doing something right. I must hand it to these guys they were creative yet still professional in their collection effort.

A special thank you to the young lady representative who help me through the process of getting my payment arrangements made.

I knew I had the debt, but had been trying to just ignore it in hopes it would go away.

You don't know how much you've helped me get my life and credit back on track. We're now in much better financial shape because of you guys.

Thank you RPM.

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Reason of review:

Good customer service

Anonymous

Guest-1289379

Shouldn't had been in this position

Jun 26, 2018

5.0

I have had an amazing experience with Receivables Performance Management. I had a rough patch in the financial part of my life and ended up defaulting. I got a call from Matt as he told me that his job was to get me into a repayment program NOT to collect money. Instantly, I felt more comfortable talking to him because I didn't have the money, obviously or I would not have been in this situation in the first place.

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Anonymous

Guest-1242768

A horrible company

Apr 27, 2018

1.0

These *** called me every day, at least 3 times a day. If I let it go to voicemail, they wouldn't keave a message. If I answered it, nobody was there.

This went on for months.

Eventually, I called this # back.

Turns out I wasn't even the person they were wanting to reach. I found this out at about the 20th time I told them to stop calling me.

They harrased me because they said this was the contact # for someone I had never heard of.

In this day when you can change your phone three times a day if you want and apparently put down any phone number on a form, these idiots weren't smart enough to actually check to see if the number they were calling was actually the person they wanted to reach.

If somebody firebombs this business, I will be a happy person.

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Reason of review:

Poor customer service

1 comment

Guest-1473644

May 02, 2018

Same here. I used a text me free ap number, which will recirculate every week or so if not in use.

Two weeks of non stop calls and texts. Called them and was "taken off" of their list in "24 hours" numerous times.

Helpful

Anonymous

Guest-1294620

In my humble opinion

Jul 03, 2018

Most people are offended when someone calls them regarding a debt. I noticed most reviews are based on customers being angry because they are behind and receiving calls. My experience with Receivables Performance Management is they’re willing to work with you in every way possible. They understand people fall on hard times and that is where they come in. They are calling to help you get out of the situation you’re in. They are willing to work out low payment arrangements, if you give them a chance you'd be very impressed. They also support the entire community from schools, to hospitals, museums, local businesses etc. They also give generously to various organizations. They give their hours of time and monetary gifts year after year. They are huge philanthropists and have blessed so many. Give them a chance. I honestly don't know what the community would do without them. I wish all collection agencies were as giving and helpful as Receivables Performance Management.

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Reason of review:

Good customer service

2 comments

Guest-1721330

Jul 24, 2019

please come on

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Levan Orj

I think they are actually a scam??

Mar 21, 2018

1.0

I got an email from these people telling me they are going to aggressively go after me for a DirectTV bill in the amount of almost $700. I had cable until I was 30 and got dish network as my first satellite company and have never used any other company, including directTV in fact I’m always getting things in the mail offering me incentive to switch to DirectTV. I think they aren’t debt collectors at all just trying to get people to send money.

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Reason of review:

Problems with payment

Dane A

Fake directv bill

Mar 27, 2018

1.0

Never had directv, never contacted by company but they reported I owe them $600+ and knocked my credit down. Company has no response, file a complaint with BBB

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Reason of review:

Problems with payment

Contact Information

Website:

www.receivablesperformance.com

Mailing Address:

20818 44th Ave W. Suite 140

Lynnwood, Washington 98036

United States

Phone:

(866) 269-9306

Contact Receivables Performance Management Customer Service

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Receivables Performance Management

Receivables Performance Management Overview

Media from reviews

Top Receivables Performance Management Reviews

"Shouldn't had been in this position"

"Fraud Alert"

Horrible customer service

Fraud Alert

Acct in question

Dishonesty and extortion!

Filing a claim that was resolved thru another collection co. with direct tv

My credit report it shows i own Direct TV

Relentless & ruthless!

Fraudulent Collection

HORRIBLE.

It's not their fault

RPM has been very helpful

Shouldn't had been in this position

A horrible company

In my humble opinion

I think they are actually a scam??

Fake directv bill

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