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REBEL Convenience Stores

REBEL Convenience Stores Reviews

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What is your customer experience with REBEL Convenience Stores?

REBEL Convenience Stores Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

REBEL Convenience Stores has a 1.9 star rating from 9 reviews. Consumers are mostly dissatisfied, citing high price level, poor customer service, and issues with shipping and product condition.

Key Takeaways for Future Customers

  • Convenient locations and generally good prices for bargains.
  • Expect possible shipping delays and consider checking REBEL Convenience Stores reviews before ordering.
  • Be prepared for potential issues with returns, refunds, and beverage Club tracking.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unresponsive texts, emails, and in‑store service.
  • Reports of damaged, used, or moldy items and refusal or delay of refunds.
  • Delivery problems, overcharges, rude or discriminatory manager behavior.

Positive Feedback

Some customers report good merchandise quality and recommend the store for bargains.

View full overview ›

Media from reviews

REBEL Convenience Stores - Return of product i purchased
REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry vac. Was...REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry... - Image 2REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry... - Image 3REBEL Convenience Stores - Mold beerREBEL Convenience Stores - Mold beer - Image 2
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Show reviews that mention
refund fee order customer mistake service filter label shipping return
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Megan H Ylw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bennington, Nebraska

Ordered car seat and stroller that I selected the fastest shipping for on May 26th and it is now June 6th and still hasn’t shipped.

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Paid for expedited shipping and all thats been done is the label made package hasnt been dropped off and its been over a week. Dealing back and forth emails. Customer service sucks.

Loss:
$450
Pros:
  • Good prices
Cons:
  • Shipping and customer service

Preferred solution: Full refund

User's recommendation: Do not order from them.

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Hope J Hkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about order

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AI Highlights
  • - Merchandise is good quality at a bargain price.
  • - My only negative item was an unwrapped pitcher filter.
  • - I am pleased and recommend the site to friends.

No issue. I got on the PISSED by mistake.

I am pleased with my purchases. My only negative purchase was an unwrapped filter for a pitcher. I threw it away and just won't buy anymore filters from them.

But overall the merchandise has been good quality for a bargain price. I am pleased and do recommend the website to my friends.

User's recommendation: I only buy open box.

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Roberta B Jhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Peabody, Massachusetts

No help was is is not what I ordered. 4 in 1 wet dry vac. Was not new and used. I want a full refund. Chat referred me to a tech and $5.00 was to be paid. WHY DID

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AI Highlights
  • - Not what I ordered; it's a 4 in 1 wet/dry vac.
  • - The unit was used, not new.
  • - I want a full refund with no return shipping; no response.
REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry vac. Was...
REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry... - Image 2
REBEL Convenience Stores - No help was is is not what I ordered. 4 in 1 wet dry... - Image 3

No customer service #. NO help.

This is not what I ordered. 4 in 1 wet dry vac. Was not new and used.

I want a full refund, no shipping fee to send back.

Your mistake.

Chat referred me to a tech and $5,00 was to be paid. WHY DID I PAY AN EXTRA .$20 in case a return.

5 text/emails and NO RESPONSE

Loss:
$250
Pros:
  • It was a good price for a new 4 in 1 dry wet vac
Cons:
  • Not new text and emails not yet answered

Preferred solution: Full refund

User's recommendation: No customer service Has not responded to 5 texts/emails

View full review
Anonymous
map-marker Littleton, Colorado

Return of product i purchased

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AI Highlights
  • - Box arrived torn with excessive tape and no inner packing.
  • - Seeking full refund including shipping; prepaid label requested.
REBEL Convenience Stores - Return of product i purchased

The item, a PUR pitcher, came in a torn up box held together with an excessive amount of packaging tape. This inner box originally held packing material to keep the pitcher and filter from bouncing around in the box.

That was missing. It was to be a gift and it looked like something from a second hand store. I had to go to Target to purchase a new undamaged pitcher. This was the box from the manufacturer.

This box was then put into a larger shipping container box at your location, a box which arrived unscathed. The nature of the manufacturer box condition was never noted in the advertising verbiage. I wish to have all my money returned, including shipping cost and please includes prepaid shipping label. Also, if you have some other sensible alternative, please inform me thereof.

Thank you. NOTE: picture does not clearly show the packaging tape since it is transparent.

User's recommendation: Rebel should be honest and show pictures of the item and packaging. .

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Anonymous
map-marker Littleton, Colorado

Return of product i purchased

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Said it all on the phone already, bad pics

Bad to deal with as well so low to respond deal with ebay. Skip this site

User's recommendation: Deal with ebay

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Charolyn M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your driver

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AI Highlights
  • - Driver refused to deliver to my door, claiming the building was unsafe.
  • - I want a refund of the delivery fee and for the driver to be fired.

I was trying to call but you keep hanging up.your driver said my apt building was to unsafe for her to bring me my order that's a lie she is heavily pregnant and didn't want to do it I just had foot surgery and had to walk on my foot to meet her in the lobby I have NEVER had anybody not deliver to my door and I get delivery all the time even from your company and I have NEVER had ANYBODY do that i want a refund on my delivery fee and she needs to be fired!!!non

Loss:
$9

Preferred solution: Price reduction

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Bhavya Wyv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped off

AI Highlights
  • - Overcharged for a product; no refund.
  • - Clerk refused to give management contact.
  • - Date 12/07/24; wants to see security footage.

No contact in regard to being overcharged for product with no refund. Store clerk would not provide contact information for management. This took place on 12/07/24 and would love to see the store security camera footage.

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Tina F Hmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Employee rude

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AI Highlights
  • - Jason, an employee at Rebel gas on Rome Plank and Hall Rd, Clinton Twp, MI, was disrespectful and rude.
  • - Tina asks to be contacted at 586-909-****.

An employee at the Rebel gas station on Rome Plank and Hall Rd. in Clinton Township, MI.

His name is Jason, who is disrespectful and rude! If someone would please contact me, I will explain everything!

Thank you! Tina, 586-909-****.

Pros:
  • Convenient
Cons:
  • Rude employee jason

Preferred solution: Apology

User's recommendation: Fire the rude disrespectful employee

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Emanual Hgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer Service Horrible

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AI Highlights
  • - Rebal on Nellis and Cheyenne; rude service.
  • - Two older ladies talked loudly and ignored customers.
  • - Charged for someone else's drinks; issue ignored.

I never write reviews unless it's was a very bad experience. Well I go to the Rebal on Nellis and Cheyenne.i come in serveral times a week.

where the two older Hispanic ladies having full conversations with each other and disregarding the customers and speaking rudely out load about other ppl. I try to ignore it but last week I came in and they charged me for someone else's drinks I told the lady that there were more items then what I purchased and she completed ignored me when I showed her my receipts she told the other women to void it she had no ideal how much to give me back and she kept asking me for more money even after I gave her the change she gave me they held up the line and treated me like I was the wrong one I don't want to spend my money there with ppl like that.

Just very un professional. I want someone to greet me with a smile as I walk in the door and be attentive

User's recommendation: If you want to have a a rude "ghetto" experience go there! They even lock the doors when they watch to break

View full review
Anonymous
map-marker Henderson, Nevada

Mold beer

AI Highlights
  • - Purchased a 12-pack of Ultras beer.
  • - Found black and white mold in a beer; one bottle was empty.
REBEL Convenience Stores - Mold beer
REBEL Convenience Stores - Mold beer - Image 2

I just purchased a 12 pk of ultras beer and bad mold and drank about 6 beers till i noticed one of the beers was empty and looked carefully and i can visually see mold coming from the box and it was black and white mold , i also included pictures and can access account that i paid for it.

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Benjamin C Mvk

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Verified Reviewer

Beverage Club

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I have been buying beverages but hasn't been counted towards my beverage Club. I don't know what's going on.

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Kevin L Lqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint on the manager

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AI Highlights
  • - A new Black male manager turned off the lottery machine and ignored the sign.
  • - Other workers are great, but this manager has poor customer service.

This new manager at the rebel store keeps turning of the lottery machine today 12/27/23 I went in to check my lottery tickets and went back inside and turned off the lottery machine and they have a big sign that says dont turn off the lottery machine all the other workers are great its just this new young black male manager have bad customer service someone can check the camera that day and see Im not lieing

Pros:
  • Great prices
Cons:
  • Bad customer service from that new manager

Preferred solution: Get rid of that manager or make sure customer have any problems from him

User's recommendation: Hope they don’t have a problem with that manager

View full review
Sampson Wsb
map-marker Las Vegas, Nevada

Denial of service

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AI Highlights
  • - Assistant manager at 6020 w Charleston won't exchange a $20 that won't read.
  • - I was told to go online for corporate; no number to call.

I was gaming $5-$10 hands on blackjack and the assistant manager at location 6020 w Charleston told me he wont exchange a $20 that wasnt reading in the gaming machine and to put it into the machine to get change or buy something I told him I just lost $140 and I was trying to continue gaming and couldnt he then instructed me go online look for corporate hes not calling anyone or giving me a number to call when he told me to call

Loss:
$140
Cons:
  • Customer service inside the store is trash

Preferred solution: He needs to work on defusing a situation and maybe training on gaming policy I’ve never heard that you cannot give someone gaming bills to game

User's recommendation: Don’t waste money gaming here they don’t treat you correctly for real

View full review
Mary C Ooy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Rude prejudice low budget manager said my debit card didn’t show as a debit card just to raise my per gallon price by .10 a gallon.. Your company needs to see the kind of people representing you…

Contains 1 confidential file for company representatives

Rude manager charged me 3.96 a gallon while clearly using a debit card... was rude and made racial slur towards me... Rebel station at 4115 S.Decatur Blvd Las Vegas

Loss:
$1

Preferred solution: Price reduction

User's recommendation: Don’t go there…

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