Rebel Circus
Rebel Circus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rebel Circus has a 2.2 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Reviews note a 50% unfavorable distribution. Pros mention good clothes, while cons highlight items not as described, poor customer service, problems with discounts and special offers, and a high price level.
Positive Feedback
Clothing quality receives praise and some buyers find the designs appealing despite other issues.
Negative Feedback / Risk Areas
- Frequent Rebel Circus reviews cite difficult returns and delayed or missing refunds.
- Customers report unresponsive customer service and unresolved customer complaints about wrong items.
- Concerns about billing, order fulfillment, and whether the company will deliver paid orders.
Key Takeaways for Future Customers
- Expect to verify return and refund policies before ordering and document communications.
- Consider the high price level versus risk of order errors when reading Rebel Circus reviews.
- Be cautious if relying on prompt customer service for urgent issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rebel Circus has a 2.2 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Reviews note a 50% unfavorable distribution. Pros mention good clothes, while cons highlight items not as described, poor customer service, problems with discounts and special offers, and a high price level.
Positive Feedback
Clothing quality receives praise and some buyers find the designs appealing despite other issues.
Negative Feedback / Risk Areas
- Frequent Rebel Circus reviews cite difficult returns and delayed or missing refunds.
- Customers report unresponsive customer service and unresolved customer complaints about wrong items.
- Concerns about billing, order fulfillment, and whether the company will deliver paid orders.
Key Takeaways for Future Customers
- Expect to verify return and refund policies before ordering and document communications.
- Consider the high price level versus risk of order errors when reading Rebel Circus reviews.
- Be cautious if relying on prompt customer service for urgent issues.
Media from reviews
Turn one complaint into a collective action
I have not received the order I have paid for after almost a month.
- - The package hasn't arrived after a month.
- - Can't reach Rebel Circus by phone.
- - Email offers no explanation.
- - Reviewer questions the company's legitimacy.
I have not received my package after a month. I cannot get a hold of rebel circus on the phone.
There customer service email just tell me to call them but then has no explanation as to what's going on with my package.
Idk if its a scam or if it's even a real company. Worst company I have ever dealt with.
Preferred solution: Let the company propose a solution
Wrong items
- - One item wasn't pictured; another was different; a witchcraft sweater arrived.
- - I want to return extra evil queen shirt; owl sweater has no owl.
I was sent one item that wasn’t as pictured and one item that was totally different. I also only order one evil queen shirt, but it added a second and I want to return it.
There is no owl on the front of the owl sweater I purchased, it had that on the pic when purchasing. I also ordered a witchcraft sweater and got a totally different sweater
- Good clothes
- Not as described
Preferred solution: Let the company propose a solution
Rebel Circus returns require BBB to get involved
- - Refused to refund items and ignored emails about returns, with only one of three refunds processed.
- - BBB involvement led to the refund after two months.
Refused to return an item. Would not email me back about the status of my other returned items, and would let a week go by and would only respond after I emailed again.
They admitted they would refund me for three out of four items. When my refund was processed months later only one of the three items was refunded. When I pointed it out to Keith, the email dodging return person, that my other items were not refunded he had to look into the mistake(meanwhile arguing with me over a different item). It was not until I complained to the better business bureau that I actually got a response.
Their first response to the BBB was that I was refunded.
When I responded that only one item had been refunded to the BBB I FINALLY got my money back. It took two months, me constantly trying to get responses to emails and having to involve the BBB to have them do what they should do in the first place.
Preferred solution: Actually look at the product you are talking about and how your packaging caused the damage. It's very clear. You claim you immediately exchange items sent as damaged....where's mine? I'm not going to pay for shipping AGAIN just for you to send me a dama
Companies Similar to Rebel Circus
Ava Lane Boutique
“Speak to the customer, call them back. Do not ask to send an email. I can't get a hold of you people....“
Zoetop Business Co
“You stole money out of my bank account $101 and change I never ordered from you. I never signed up to...“
EVENMIN
“In October of 2020 my mother ordered a sweater and a winter jacket from EVENMIN, the sweater took about...“
Jeffersons Apparel and Ac...
“Hi, I recently made a purchase with this company. I entered in the wrong size and messaged them to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
If you did the smart thing and paid with a credit card, just dispute the charge as non-delivery of goods. If you were short-sighted and paid with a debit card, it's gonna be tougher to resolve but you can still file a dispute and then hope you will eventually get your money back.