(4 of 237 reviews match)
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
- Drain is ok
- Long time to resolve issue
- Manager attitude
- Attitude of sales manager and his lack of cooperation
Reason of review
Poor customer service
Let the company propose a solution
Rebath was contracted to do a bathtub job to the tune of $5000 for my mom after my dad passed. They kept delaying the project and not returning phone calls. Almost 1 yr later my mom had enough and went down to the store in Roanoke, VA demanding that she get her money...
Reason of review
Fradulent business practices
Rebath - Review in Household Services category from Roanoke, Virginia
The installer was great but the product is not worth the cost. It was $7367.00 for a walk in shower. Should have been only half that. The caulk started molding within 2 weeks. They came and recaulked it 2 weeks later same thing.if you don't wipe it down with a clean dry towel every time you use it, its gonna mold. I bought this cause I'm disabled and wanted to make it easier on myself but its a pain in the ***. I wouldn't mind it so much if they didn't charge an arm and two legs for the *** thing. If I had it to do over I wouldn't do it. Don't use the in house financing its a big rip off. I sent them a $5,000 check and they didn't apply it to my account for 4 months. They was sitting on the money drawling interest. Had to call and raise *** to make them apply it to my account. They prey on the elderly and the disabled.
I am very dissatisfied with the service and attitude of the owner of the Rebath store in my area. Upon ordering my bath liner I was shocked to learn I would have to wait nearly 3 months for the installation. With promises from the salesman that they usually arrive...
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