State: Texas Clear all filters (30 of 237 reviews match)
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Resolved
2.4
Details

Update by user Aug 10, 2018

The issue was taken care of by Re-Bath. The proper fix was implemented and the door and wall are now stable.

Update by user Aug 10, 2018

Problem taken care of. I consider this issue closed.

Update by user Jul 24, 2018

ReBath did come yesterday after quite a lengthy back and forth communication and took care of the problem....

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Review
#1300913 Review #1300913 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
For us Re-Bath of Central Texas has been an aggravation from the beginning; I feel the primary reason is poor communication. Below is issues we had with them: • Sales person Dan forgot to include tub faucets to our order. • Dan informed us when we signed the contract...
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Review
#973114 Review #973114 is a subjective opinion of poster.
Pros
  • Crew was polite and did a good job keeped work area clean
Cons
  • Poor work with exhaust fan left exposed live wires in the attic
Reason of review
Poor customer service
Loss
$13000
Preferred solution
Let the company propose a solution
Featured
2.3
Details
Took 3days and a professional local plumber to finish the job. Randell Mathis did not hold his crew to a high standard. Wichita Falls, Texas has more dependable bath remodelers than this.
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1 comment
Anonymous
#1233258

why name the person and not give more details

Review
#923252 Review #923252 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
There were things that were not told to us during the sale. Information was omitted that might have changed how we ordered the shower. The corner caddy color will not match the walls. After installation we noticed this and were told this was normal and the best they...
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1 comment
Anonymous
#1185648

Did you pay with a credit card? If so contact them and protest the charges.

Review
#883135 Review #883135 is a subjective opinion of poster.
Pros
  • Final looks of the unit
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer

Rebath Customer Care Review

1.0
Details
Had a rebath contractor come by to give me an estimate. That was almost two months ago....never heard back from him. I will not be using rebath nor will I recommend them to anyone. Albuquerque, New Mexico
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Review
#839327 Review #839327 is a subjective opinion of poster.
Reason of review
Poor customer service

Rebath Customer Care Review from Houston, Texas

1.1
Details
I totally regret doing business with rebath. I, unfortunately, signed a contract with them and have yet to get scheduled for the work to be done, weeks later. They don't return phone calls or emails, the ABSOLUTE WORST. You kind of wonder if they are keeping score or laughing at how pissed off they can make people-- my advice to anyone getting a bath or kitchen remodel DONT use REBATH in Arizona, specifically Sedona. You will regret it.
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Review
#831209 Review #831209 is a subjective opinion of poster.
Reason of review
Poor customer service

Rebath Remodeling Review

Worst company in wichita kansas if i were to have my bath redone i WOULD NOT use re bath. BATHFITTER is the way to go they cost a little more but well worth the money and stand to there word they dont prolong anything and they always have every thing when they arrive
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Review
#754221 Review #754221 is a subjective opinion of poster.
Reason of review
Poor customer service
This company gender discriminates. They are male chauvinists. I've dealt with several contractors and trades people before, and I've never seen this: So I want a guest bathroom remodel. I called to schedule an appointment for ReBath people to come out for an estimate,...
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2 comments
Anonymous
#841274

If it was reversed and your husband would have called they still would not have set up an appointment unless you were going to be there as well. If the house was only in your name it would have been ok, but they need all people present who owns the house.

Sounds like they didn't do a very good job explaining it to you.

Also to be more efficient they would like all parties interested present because there is so much to cover in a short period. Usually out of respect for your husband and or wife even if you would have liked everything you looked at while the consultant was at your residence your response would have been "I will get with my husband and call you back" typically if a purchase is less than 1000.00 it is not necessary to talk t of your significant other but when you are talking about making an investment in your home for 10000.00 to 20000.00 I personally don't know anyone, man or woman who would respectfully make that decision without having a discussion about it first.

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Review
#477723 Review #477723 is a subjective opinion of poster.
My complaint is that Re-Bath installed what I would call moderate quality materials instead of using the top of the line products you should expect when being charged $12,000 to remodel a bathroom that is only about 5x8ft. in size. They installed a small shower with...
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Review
#435036 Review #435036 is a subjective opinion of poster.
Loss
$6000
Tags
  • Rip-Off
MY REBATH BATHTUB HAS A NON SLIP SURFACE WITH A HARD WATER STAIN THAT WILL NOT COME OFF NO MATTER WHAT I USE. I HAVE CONTACTED REBATH SEVERAL TIMES ONLY TO BE TOLD THAT THEIR PRODUCT WARRANTY DOES NOT APPLY TO HARD WATER STAINS EVEN THOUGH MY COPY INDICATED WARRANTIED...
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9 comments
bumperman
#1274332

Based upon my terrible experiences with these "people", you might feel fortunate that you escaped with only water stains.

Integrity? They have ZERO, no, none.

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Review
#394848 Review #394848 is a subjective opinion of poster.
Loss
$2500