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1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Review
#1439278 Review #1439278 is a subjective opinion of poster.
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

ReBath in Dothan, Alabama - Sorry work

1.0
Details
ReBath - Sorry work
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
When we first got the tub shower combo put in was told that they would go clear to studs if needed to make it good. When we did the floor we had to cut the wood under neath as far as we could get without destroying the tub to get mold out ad put new board before we...
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Review
#1392407 Review #1392407 is a subjective opinion of poster.
Reason of review
Bad quality

ReBath in West Palm Beach, Florida - Pissed Customer

1.0
Details
Paid a $950 deposit for tub liner in Aug. Was told it would take 3-4 weeks. The salesman never answer my calls or texts. Now we found out we have a huge mold problem & the back of the contract said it can be terminated. Talk to receptionist & explained all this to her & that I want to terminate the contract. No way. I’m willing to lose my $950 & stop this farce & go to small claims court. This is the worst company I’ve ever worked with & they are just out for money!
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Review
#1379002 Review #1379002 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Our tub/shower surround turned yellow. It has a lifetime warranty against this happening that offers a full replacement. Its been 10 weeks and the corporate office making these demands for dozens of photos, multiple videos, multiple cleanings, and lots of visits from...
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1 comment
Anonymous
#1763536

Re-Bath is a rip off!!!! $30,000 for crap.

Review
#1346541 Review #1346541 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$6000
1.0
Details
ReBath - HORRIBLE !!!!!
My mother had them come in and do some bathroom work. They finished the job but we realized they had cut a large gash in the floor with a circular saw. They acknowledged their screw up and sent someone out to fix it ! Upon arrival the repair guy pulled to back of house...
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1 comment
Anonymous
#1676973

After reading these comments - I'd never do business with these people...ever!

Review
#1335327 Review #1335327 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
ReBath - Mildew
ReBath - Mildew
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
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Review
#1329158 Review #1329158 is a subjective opinion of poster.
Pros
  • Crew was polite and did a good job keeped work area clean
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer
3.2
Details
It cost me a lot of money which would have been okay if it was finished. The shower was very nice but the wall was not finished on the outside. I need to hire a contractor to come in and finish the wall. I knew I would have to prime and paint the wall but I thought it...
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Review
#1326271 Review #1326271 is a subjective opinion of poster.
Pros
  • Install was quick and professional
  • Drain is ok
  • Quality of the work performed
Reason of review
Reliable warranty
Tags
  • Rebath Unsatisfied Customer
In May 2018 my wife and I decided we wanted to remodel our two bathrooms. we called America's Windows and they gave us a quote and explained that they could not do the whole job and offered to assist us in finding a handy man to finish the job. The total price came to...
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2 comments
Anonymous
#1690164

Home Depot contract pretty much protects this kind of scam, they will "investigate" and it does not matter how unbelievable the crap ReBath is trying to justify, they throw you a few coins and expect you to go away.

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Review
#1325204 Review #1325204 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved
2.4
Details

Update by user Aug 10, 2018

The issue was taken care of by Re-Bath. The proper fix was implemented and the door and wall are now stable.

Update by user Aug 10, 2018

Problem taken care of. I consider this issue closed.

Update by user Jul 24, 2018

ReBath did come yesterday after quite a lengthy back and forth communication and took care of the problem....

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Review
#1300913 Review #1300913 is a subjective opinion of poster.
Reason of review
Poor customer service