Product: Rebath Shower Installation Clear all filters (16 of 16 reviews match)
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1.8
Details
ReBath - Warranty is not a priority
ReBath - Warranty is not a priority
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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Review
#1597176 Review #1597176 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Problem with movement in shower base
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
  • seal leaks
  • Shower Floor
  • Shower Remodel
Run. Run far away from your thoughts of using Re-Bath for your bathroom remodeling needs. I am not sure where to even start with issues I had with this company. Contractors were an hour and 20 minutes late. They cut the pipes with water still in the line so it rained...
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1 comment
Larry Taylor
#1686097
Home Improvement Expert
According to ReBath FAQ, the company offers a one-year warranty on workmanship and installation of the bathroom remodeling project. Re-Bath offers a lifetime warranty on all DuraBath Acrylic products, including all labor costs associated with the suitable repair or replacement due to manufacturing defects on DuraBath Acrylic products and a 10-year limited warranty on all color match designer custom bases.

The company covers all DuraBath Natural Stone Products with a 10-year limited warranty.

Customers are advised to check with their local ReBath customer help team for more details. If you are not satisfied with the ReBath service, please contact their customer care team by phone at 800-216-8256 or by email at marketing@rebathcorp.com.
Review
#1476462 Review #1476462 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Poor customer service

ReBath in South Jordan, Utah - Not what I expected!

I wanted a safe shower, instead I have doors that are glass! And are very tall! My husband and I are in our seventies! I reason wanted the shower instead of a tub with sliding glass doors is because lifting to get into it was at times difficult! Now I am afraid that if one of us loses their balance the doors will break and shatter the glass all over the bath, cutting one of us!
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Review
#1466795 Review #1466795 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Not as described/ advertised
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Review
#1439278 Review #1439278 is a subjective opinion of poster.
Service
Rebath Shower Installation
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Featured
1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
We told the salesman when we were talked into the the wall coverings because we could not aford their tile price that this is a older house and that shower area probably isn't square. No problem he said, we are tearing it all out and redoing it everything down to the...
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2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
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Review
#1402183 Review #1402183 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality

ReBath in Dothan, Alabama - Sorry work

1.0
Details
ReBath - Sorry work
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
3.2
Details
It cost me a lot of money which would have been okay if it was finished. The shower was very nice but the wall was not finished on the outside. I need to hire a contractor to come in and finish the wall. I knew I would have to prime and paint the wall but I thought it...
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Review
#1326271 Review #1326271 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Courtesy and professional attitude of installers
  • Drain is ok
  • Quality of the work performed
Reason of review
Reliable warranty
Tags
  • Rebath Unsatisfied Customer
1day for installation BULL. 2days later still waiting for completion. after waiting over 2 hour for the manager to show up I get a phone call from someone and he seems to think this is all funny. I suggest NOT using rebath. the 2 installers spent much of the time going...
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Review
#1295944 Review #1295944 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Poor customer service

ReBath - Shower installation

Unhappy with costly Rebath. Shower floor is stained and discolored. I use recommended cleaning agents.
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Review
#1290673 Review #1290673 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Pricing issue
1.2
Details
ReBath - Property Damage/Personal Injury; Materials Problem; No Customer Service
ReBath - Property Damage/Personal Injury; Materials Problem; No Customer Service
During the sales pitch, I was assured that the shower base would be imbedded in a substance that would keep it solid. However, that's not the case. It feels "spongy" underfoot. The sales manager who originated the deal was first informed verbally, and then in writing...
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1 comment
EightSiberianHusky
#1598564

The salesman promised alot with us as well. One was our tile floor would not get damaged.

This was my wife's biggest concearn and the fact we were lied to about the moisture behind our wall that was not there. Well tiles were broke but it was the installers fault.

So it is their installers fault for how the shower wall covering turned out then. Looks like a weekend warrior did this project.

Review
#1180397 Review #1180397 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Courtesy and professional attitude of installers
  • Appearance of product installed
Cons
  • Subsequent personal injury resulting from demolition damage
  • Problem with movement in shower base
  • Apparent lack of adequate due dilligence during entire process
Reason of review
Poor customer service
Preferred solution
Replace damaged fixtures; correct problem with shower base; compensate my wife for exp0eriencing personal injury
Tags
  • Rebath Unsatisfied Customer