Product: Rebath Customer Care Clear all filters (15 of 15 reviews match)
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1.1
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ReBath - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Review
#1548487 Review #1548487 is a subjective opinion of poster.
Service
Rebath Customer Care
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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1 comment
Larry Taylor
#1686087
Home Improvement Expert
If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath customer care contact information including their phone numbers, email address, headquarters address, and the company social media links at the ReBath Contacts tab on the Pissed Consumer.
Review
#1486053 Review #1486053 is a subjective opinion of poster.
Service
Rebath Customer Care
Cons
  • Manager attitude
  • Awful customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
Tags
  • Rebath Unsatisfied Customer
1.0
Details
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.
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1 comment
Anonymous
#1639432

this company pissed me off also. After calling Re-Bath for two weeks to come fix a leak in one of the baths.

The leak appears to in the drain and has come through the downstairs ceiling. I been given the run around. The material on the walls of the showers is not what I thought I was paying for. RE-Bath has a deal to send them 10% of the charge even for doing nothing.

In my case was $2,400. I wish that I had seen your recommendation before I made this mistake.

Review
#1455937 Review #1455937 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
1.0
Details
Its been 10 weeks and the corporate office making these demands for dozens of photos, multiple videos, multiple cleanings, and lots of visits from the local Rebath warranty representative who was the one who took the photos, shot the videos and submitted them to the...
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1 comment
Anonymous
#1763536

Re-Bath is a rip off!!!! $30,000 for crap.

Review
#1346541 Review #1346541 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Warranty issue
Loss
$6000
Resolved
2.4
Details

Update by user Aug 10, 2018

The issue was taken care of by Re-Bath. The proper fix was implemented and the door and wall are now stable.

Update by user Aug 10, 2018

Problem taken care of. I consider this issue closed.

Update by user Jul 24, 2018

ReBath did come yesterday after quite a lengthy back and forth communication and took care of the problem....

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Review
#1300913 Review #1300913 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
called them about doing my bathroom, it is my bathroom not my wife she has her own bath. Well the girl there said my wife would have to be there. I told her it is my bath am paying for it my wife had hers done already. It didn't matter to her my wife had to be there,...
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Review
#1248045 Review #1248045 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
If you like living in the abyss of poor customer service this is the place for you.They wont return phone calls or emails. Following the design phase we waited two months for a quote, finally we just gave up. I would not recommend this service to anyone! We were...
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Review
#938383 Review #938383 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
I ordered a tub and liner and wall surround in April 2016 with a 5-8 week wait time. It is 13 weeks and still no product. The salesman had to remeasure which I suspect is part of the problem. He came to the house about 10 weeks after the order was placed to remeasure...
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Review
#877003 Review #877003 is a subjective opinion of poster.
Service
Rebath Customer Care
Cons
  • No installation yet
Reason of review
Order processing issue
Loss
$2500
Preferred solution
Price reduction
Tags
  • Disgusted With Rebath
1.0
Details
They are very nice on email responses, but horrible on phone.The lady who sends the email replies doesn’t even know she’s the same person who answers the phone “let me see who sent you the email”, uh, it was you. She did not know if floating shelves constitute part of...
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2 comments
Anonymous
#1173993

These whinny customers just make me sick.

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Review
#865018 Review #865018 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
Tags
  • Rebath Unsatisfied Customer

Rebath Customer Care Review

1.0
Details
Had a rebath contractor come by to give me an estimate. That was almost two months ago....never heard back from him. I will not be using rebath nor will I recommend them to anyone. Albuquerque, New Mexico
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Review
#839327 Review #839327 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service