Product: Rebath Bathroom Remodeling Rating: 2 Stars Clear all filters (6 of 26 reviews match)
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ReBath - Very poor customer service. Long wait time

1.6
Details
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
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Review
#1463825 Review #1463825 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Courtesy and professional attitude of installers
Cons
  • Long time to resolve issue
  • Manager attitude
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Tags
  • Rebath Unsatisfied Customer
  • Disgusted With Rebath
2.0
Details
Had them install their bath/shower system.It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work after...
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Review
#1206797 Review #1206797 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Quality of finishes not professional
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
  • Not Worth The Cost
1.5
Details
The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
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Review
#1137086 Review #1137086 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer
Featured
2.3
Details
Took 3days and a professional local plumber to finish the job. Randell Mathis did not hold his crew to a high standard. Wichita Falls, Texas has more dependable bath remodelers than this.
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1 comment
Anonymous
#1233258

why name the person and not give more details

Review
#923252 Review #923252 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality
1.5
Details
Took one year to do my master bathroom. First set of people lost job there, were fired than second set of people came. They finished job after few months. Now since they forgot to join cold water connection in shower, there is only hot water. They have not responded ro...
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Review
#916327 Review #916327 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Long time to resolve issue
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Connect my cold water in master bath.
Tags
  • Disgusted With Rebath
2.0
Details
ReBath - Re-Bath Anchorage Alaska Failure to Honor Warranty
Good Morning, I have made several attempts to get the floor in my bathroom that re-bath repalced fixed or replaced due to peeling or some sort of damage. Re-Bath re-modeled my bathroom in March 2016, after all was said and done I noticed what looked like spakle left...
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Review
#893947 Review #893947 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Warranty issue
Preferred solution
Would like the floor replaced or fixed properly, better customer service and a partial refund for the flooring