Rebath Bathroom Remodeling Reviews and Complaints
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came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Review
Service
Rebath Bathroom Remodeling
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that...
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Review
Service
Rebath Bathroom Remodeling
Reason of review
Poor customer service
ReBath - Very poor customer service. Long wait time
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
Review
Service
Rebath Bathroom Remodeling
Pros
- Courtesy and professional attitude of installers
Cons
- Manager attitude
- Long time to resolve issue
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Tags
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Review
Service
Rebath Bathroom Remodeling
Cons
- Very very bad experience
Reason of review
Bad quality
Tags
When we first got the tub shower combo put in was told that they would go clear to studs if needed to make it good. When we did the floor we had to cut the wood under neath as far as we could get without destroying the tub to get mold out ad put new board before we...
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Review
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
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Review
Service
Rebath Bathroom Remodeling
Pros
- Crew was polite and did a good job keeped work area clean
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
I had my master bathroom remodeled about 4 years ago. Rebath was located in Jonesboro, AR. Sales person came and everything was explained. We agreed to the service, but we did state that the worked seemed too high. They came in an reasonable time frame. There were two...
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Review
Service
Rebath Bathroom Remodeling
Pros
- Crew was polite and did a good job keeped work area clean
- Install was quick and professional
- Initial sales presentation
Cons
- Poor workmanship
- Manager attitude
- Shower door not installed properly
Reason of review
Damaged or defective
Loss
$1000
Had them install their bath/shower system.It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work after...
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Review
Service
Rebath Bathroom Remodeling
Cons
- Quality of finishes not professional
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
ReBath - Taking advantage of the Elderly
My father is in his 80’s. He went to Home Depot to get a bathroom shower enclosure. They sent out RE-Bath who quoted him $15,0000.00. He wrote a check for the full amount and signed the contract thinking he was getting a complete bath room. When I found out what he did I had him cancel the check. I got a quote from 3 different contracts to do a complete remodel with better material for 5000.00 to 7000.00. Now REBATH- Home Depot is harassing this old man for 25% re-stocking!?!??
Review
Service
Rebath Bathroom Remodeling
Reason of review
Pricing issue
ReBath - Horrible experience with bathroom remodel
Don't use these guys in Colorado Springs! Charged $12k for a poor quality tub/tile replacement (about $5k job), finished 1 month late, mgr came out and offered to fix for MORE $$! Total rip-off, through Home Depot in home services. Live & learn, wish I would have checked online before,, now I see it's their standard As one person said "just don't do it"!
Review
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality
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You can send a complaint about the ReBath customer care representative either by email at marketing@rebathcorp.com or by letter to the company headquarters: ReBath, LLC, 426 N...