Rebath Bathroom Remodeling Reviews and Complaints
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ReBath - Advised me to find handy man
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that needs minimal work. She stopped me and said get yourself a handyman that’s not what we do. She didn’t give me a chance to tell her we wanted a remodel of Our second bathroom. I was extremely disappointed and feel their advertising is misleading. They profess to be able to work within your budget but I was told they couldn’t redo my bathroom for $12,000. REALLY!!! Certainly not customer service oriented. Stay away.
Product
Rebath Bathroom Remodeling
ReBath - Very poor customer service. Long wait time
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
Product
Rebath Bathroom Remodeling
I liked
- Courtesy and professional attitude of installers
I didn't like
- Manager attitude
- Long time to resolve issue
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Product
Rebath Bathroom Remodeling
I didn't like
- Very very bad experience
When we first got the tub shower combo put in was told that they would go clear to studs if needed to make it good. When we did the floor we had to cut the wood under neath as far as we could get without destroying the tub to get mold out ad put new board before we...
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South Salt Lake, Utah
Product
Rebath Bathroom Remodeling
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
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Product
Rebath Bathroom Remodeling
I liked
- Crew was polite and did a good job keeped work area clean
I had my master bathroom remodeled about 4 years ago. Rebath was located in Jonesboro, AR. Sales person came and everything was explained. We agreed to the service, but we did state that the worked seemed too high. They came in an reasonable time frame. There were two...
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Product
Rebath Bathroom Remodeling
I liked
- Younger installer he seemed professional
- Initial sales presentation
- Crew was polite and did a good job keeped work area clean
I didn't like
- Shower door not installed properly
- Manager attitude
- Poor workmanship
Had them install their bath/shower system.It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work after...
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Product
Rebath Bathroom Remodeling
I didn't like
- Quality of finishes not professional
ReBath - Taking advantage of the Elderly
My father is in his 80’s. He went to Home Depot to get a bathroom shower enclosure. They sent out RE-Bath who quoted him $15,0000.00. He wrote a check for the full amount and signed the contract thinking he was getting a complete bath room. When I found out what he did I had him cancel the check. I got a quote from 3 different contracts to do a complete remodel with better material for 5000.00 to 7000.00. Now REBATH- Home Depot is harassing this old man for 25% re-stocking!?!??
ReBath - Horrible experience with bathroom remodel
Don't use these guys in Colorado Springs! Charged $12k for a poor quality tub/tile replacement (about $5k job), finished 1 month late, mgr came out and offered to fix for MORE $$! Total rip-off, through Home Depot in home services. Live & learn, wish I would have checked online before,, now I see it's their standard As one person said "just don't do it"!
ReBath - Nightmare
Do not use them. Just don't do it.
Product
Rebath Bathroom Remodeling
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