(3 of 238 reviews match)
I am a senior Citizen who after 4 months in hospitals and rehab centers came home only to realize that I could no longer us my bathtub to shower. I called and had a Re-Bath salesperson come out from the Troy location. She wrote up a proposal to have the tub removed and...
Reason of review
Not as described/ advertised
First of all let me just say I am not a customer but a past employee. Being an employee I saw first hand how this company literally screwed over every single customer that signed with them. If you do end up signing a contract with them my first piece of advise to you is to only give a small deposit!!! and when the contract says 4-6 weeks or 8-10 believe me when I say you will not get your material installed until the minimum of 3.5-4.5 months later. I worked first hand with the owner Cindy Oslund and she is the one that does all of the ordering. She does not order the material until the customer calls in and asks what the heck is taking so long. ....the thing she tells everyone is " the manufacturer is running behind" let me tell you this so you know the truth. Once the material is ordered it takes approx a little over a week to produce and 7-8 days to ship. so there is NO REASON people should be waiting up to 6 months for their products. I am not bashing anyone here i am just warning people that if you are looking for something fast this place is not it. you will get the run around like no other ....beware this place is a JOKE!!!!!
I recently purchased a home where the re-bath system had been installed. I have the original receipt and 'lifetime warranty' information. I called the local office that originally installed the product, only to be told the original buyer had 1 year to...
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