State: Michigan Clear all filters (7 of 239 reviews match)
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I ordered a tub and liner and wall surround in April 2016 with a 5-8 week wait time. It is 13 weeks and still no product. The salesman had to remeasure which I suspect is part of the problem. He came to the house about 10 weeks after the order was placed to...
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Review
#877003 Review #877003 is a subjective opinion of poster.
Cons
  • No installation yet
Reason of review
Order processing issue
Loss
$2500
Preferred solution
Price reduction
Tags
  • Disgusted With Rebath
1.0
Details
I LIVE IN MICHIGAN AND I WAS CALLING GETTING PRICES ON A SHOWER AND HOW LONG IT WOULD TAKE TO INSTALL IT SO I ENDED UP WITH RE BATH BECAUSE SALES PERSON SAID THEY COULD HAVE IT DONE WITHIN A MONTH AT THE MUST WHAT A LIE THAT WAS IT TOOK 3 MONTHS FROM THE TIME SHE TOOK...
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Review
#833371 Review #833371 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
  • Rebath Unsatisfied Customer
1.0
Details
I am a senior Citizen who after 4 months in hospitals and rehab centers came home only to realize that I could no longer us my bathtub to shower. I called and had a Re-Bath salesperson come out from the Troy location. She wrote up a proposal to have the tub removed and...
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3 comments
Anonymous
#1140198

Who says they cannot use the tub because they have been in and out of the rehab and then gets a bathtub liner? I call bs!

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Review
#755194 Review #755194 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$5792
Preferred solution
Full refund

Rebath - Remodeling Review from Mount Clemens, Michigan

2.0
Details
I love my bathroom remodel, but when I call for service on issues I get the run around. They give me a date to show up after clearing my work schedule and then they change it. They are not concerned about their company reputation after they complete the job. I hate companies who make you chase them down. I called back in June and then called them back, we pinned down a date and then they are changing the date to come out again. That is for someone to just come look at my issue. Not to have it fixed. It is now the middle if July. For Pete sakes how is anyone supposed to referred a friend to your company with this kind of service and care.
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Review
#667485 Review #667485 is a subjective opinion of poster.
Reason of review
Poor customer service

ReBath in Comstock Park, Michigan - Swinging bath door does not close correctly & caulk in two different colors

I had a walk in shower put in in 2007, for a husband who had cancer and they put the door in wrong and it does not close right at the bottom, letting water out sometimes. The caulking is in clear and white. I called in 2012 to see if they would come out and fix it and they want to charge me $75.00 just to come out to see what is wrong. I paid enough in the beginning that I shouldn't have to pay more just to have them look at it, or more for them to fix it.
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Review
#617054 Review #617054 is a subjective opinion of poster.
Cons
  • Poor workmanship
Reason of review
Bad quality
Loss
$2500
Preferred solution
Let the company propose a solution

ReBath Troy

First of all let me just say I am not a customer but a past employee. Being an employee I saw first hand how this company literally screwed over every single customer that signed with them. If you do end up signing a contract with them my first piece of advise to you is to only give a small deposit!!! and when the contract says 4-6 weeks or 8-10 believe me when I say you will not get your material installed until the minimum of 3.5-4.5 months later. I worked first hand with the owner Cindy Oslund and she is the one that does all of the ordering. She does not order the material until the customer calls in and asks what the heck is taking so long. ....the thing she tells everyone is " the manufacturer is running behind" let me tell you this so you know the truth. Once the material is ordered it takes approx a little over a week to produce and 7-8 days to ship. so there is NO REASON people should be waiting up to 6 months for their products. I am not bashing anyone here i am just warning people that if you are looking for something fast this place is not it. you will get the run around like no other ....beware this place is a JOKE!!!!!
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1 comment
Anonymous
#1256300

I am so pissed at myself for not reading all of these online reviews before I signed my contract with Re-Bath. I have been dealing with Cindy for almost 5 months now and she is doing EXACTLY what you said.

I can't even get her to come out and look at my shower door that has a 1-inch gap at the top AND at the bottom of it. I have to keep a shower curtain up to prevent the water from running out onto the floor.

Review
#369125 Review #369125 is a subjective opinion of poster.
I recently purchased a home where the re-bath system had been installed. I have the original receipt and 'lifetime warranty' information. I called the local office that originally installed the product, only to be told the original buyer had 1 year to...
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8 comments
Anonymous
#249871

Rebath of Central Florida, owned by Richard S., sold to another individual in a asset sale only. Richard S., franchise owner of Rebath of Central Florida, walked away from paying his companies debts after the sale.

Thousands of Dollars in materials purchased and supplied to customers homes was never paid for. Richard S. owns another Rebath Franchise in Long Island, New York. People should be made aware that He may not pay for materials in New York and customers could have liens placed on there homes by suppliers and workers. Rebath of Central Florida, stiffed one of his former employees with default judgement in the amound of $18,500.00 plus court cost, and attorney fees.

The employee was kind enough to sign a credit application for Richard S., since Richard S. was a absentee owner. The debt is due to Scripps Publication, parent company for Florida Today Newspaper. Richard S. took the profit from the sale of the Rebath of Central Florida sale and skipped out on this debt and thousands of dollars more. Rebath has a very bad reputation of doing this type of thing ikt is all over the internet. And there installations are of poor quality.

Again you can see it all over the internet. This guy Richard S. still qualifies Rebath of Mid Florida with his Master Plumbing license and the person harmed by the debt is seeking that the State of Florida revoke Richard S. Master Plumbing License in the State of Florida. Rebath Corporate knows of this debt problem and states, ITS NOT OUR PROBLEM.

Yet Richard S. is a Rebath Franchise Holder still in Long Island New York.

Richard S. should be made to pay off this debt or have his New York franchise taken away. What kind of Franchise owners are you allowing Dave S.? Force Richard S. to pay the debt.

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Review
#187661 Review #187661 is a subjective opinion of poster.