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3.0
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Went to a home and garden show in January 2015, had signed a contract in February. Wrote a check for over $5,000 for the deposit. Kept calling Rebath of Cypress TX when remodel will start. They said it takes 8 to 10 weeks for the supplies to come in. I must have...
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Author
Location
Germantown, Maryland
Pros
  • Initial sales presentation
Cons
  • No installation yet
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Full refund
Review #627784 is a subjective opinion of poster.
1 comment
I had the displeasure of talking by phone with Lisa Rizzo, Customer Service Manager at the Corporate office, multiple times. To discuss, yet again problems with our second remodeling by REBATH of our tub and shower, a redo. Fought for over a painstaking amount of time...
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Anonymous
#948730

Pretty bad experience we had here in Dallas. I guess it is the same every where

Author
Location
Germantown, Maryland
Reason of review
Poor customer service
Review #597099 is a subjective opinion of poster.
1 comment
The gentleman who gave us an estimate was very knowledgeable and explained everything to us. He walked us through the the whole process and we were satified with the explanation. Craig who showed up on the day and exact time was very curtious and did the job in an...
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Anonymous
#853618

You *** piece of trash. Learn how to spell, get off the crack pipe, and stop lying about this sham of a business

Author
Location
Baltimore, Maryland
Reason of review
Good customer service
Review #482928 is a subjective opinion of poster.
0 comments
From reading the complaints about Re-Bath I can only think that it depends on the franchise in your area. I had Re-Bath install a tub surround for me and replace the fixtures. This was over a year ago and it still looks brand new. The only complaint I would have is...
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Author
Location
Salisbury, Maryland
Review #311837 is a subjective opinion of poster.
5 comments
The sales represented stated that it would be 10 to 12 weeks for installation of new shower. After 13 weeks and no contact by Re-bath, I called and they stated they would have to check our status and call me back. They never called back. I called again and they...
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Anonymous
#497107

Rebath is located in AZ, why is Rachael responding from all over the country? Is this a service company they hired to respond to complaints?

Author
Location
Baltimore, Maryland
Loss
$5000
Review #250246 is a subjective opinion of poster.
4 comments
I had Re-bath redo my shower three years ago. I was completely satisfied with the material and the professionalism of the installation. It looked great. Over the last six months I noted that the wall panels and the straight part of the hand holds have turned yellow....
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Anonymous
#319361

Only the SSP has a warranty, nothing else. Not the bottom, grab bars, caulk, save you energy and read the warranty next time.

Author
Location
Chester, Maryland
Review #200300 is a subjective opinion of poster.