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ReBath in Windermere, Florida - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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Review
#1583614 Review #1583614 is a subjective opinion of poster.

ReBath in Windermere, Florida - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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#1583611 Review #1583611 is a subjective opinion of poster.
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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1 comment
Larry Taylor
#1686087
Home Improvement Expert
If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath customer care contact information including their phone numbers, email address, headquarters address, and the company social media links at the ReBath Contacts tab on the Pissed Consumer.
Review
#1486053 Review #1486053 is a subjective opinion of poster.
Cons
  • Manager attitude
  • Awful customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
Tags
  • Rebath Unsatisfied Customer

ReBath in West Palm Beach, Florida - Pissed Customer

1.0
Details
Paid a $950 deposit for tub liner in Aug. Was told it would take 3-4 weeks. The salesman never answer my calls or texts. Now we found out we have a huge mold problem & the back of the contract said it can be terminated. Talk to receptionist & explained all this to her & that I want to terminate the contract. No way. I’m willing to lose my $950 & stop this farce & go to small claims court. This is the worst company I’ve ever worked with & they are just out for money!
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Review
#1379002 Review #1379002 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
Took one year to do my master bathroom. First set of people lost job there, were fired than second set of people came. They finished job after few months. Now since they forgot to join cold water connection in shower, there is only hot water. They have not responded ro...
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Review
#916327 Review #916327 is a subjective opinion of poster.
Cons
  • Long time to resolve issue
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Connect my cold water in master bath.
Tags
  • Disgusted With Rebath
1.0
Details
I signed contract in June 2015 and no work again until November 2015 and then 3 days into job everything was put on hold after my bathroom was completely demolished the original drawing done for my design could not be done in the space I had. Work did not begin until...
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Review
#902890 Review #902890 is a subjective opinion of poster.
Reason of review
Order processing issue

Rebath Installation Review

1.0
Details
What a "***" company. The franchise located in Tampa. Sales pitch is great, very high prices though. The real problem is the installers. Hardly wanted to let them in the house. Product isn't anything special, realizing this when I actually saw the installation.
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Review
#846681 Review #846681 is a subjective opinion of poster.
Reason of review
Poor customer service

ReBath in Jacksonville, Florida - Contract means nothing to these people

1.0
Details
They took my deposit in October and never scheduled the remodel. Came back to me in December and said they made an error and it will now cost 1200 more to do the job. I advised them to perform as contracted. They said no. They would give my money back, but only if I sign a document releasing them from their contract. I said no and they will not return my money or do the work. Total waste of time!!!!
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Review
#790322 Review #790322 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
Whatever you do don't pay Rebath in full prior to installation. I kept calling them for weeks and telling them that I was sure that if I had not paid, they would have come back and done our job. I think that if I was going to hand them half of the money for the job,...
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3 comments
Anonymous
#1108947

It is a scam and terrible investment for your home. Although the product itself is not that bad, it is the installation and sale that make this company a joke.

The prices are marked up beyond belief. A tub only cost the company around $400 and the simple white wall is only $200. If you buy a valve and trim kit they charge over $900. It only cost around $150 from any supply house.

Seriously they charge $250 for a $40 grab bar. And anchoring it into studs, yeah right. They use those cheap plastic anchors. The walls are held up with spray glue and a little special stuff they called butyl.

Good product but wrong application. They all eventually come loose, and they might come back and pump a bunch of adhesive behind the wall and try to restick it. The more you pay the more the salesman makes. They will sell you a $4000 bathroom and turn around the next day and sell the exact same thing for $2800.

If you do not sign a contract the day of the sales pitch they say you won't get this "great deal" again. Not true, if you don't sign they will keep calling and eventually give you almost $2000 off.

They call it a rehash. They constantly call people at the end of the year to get more $ on their books.

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Review
#712382 Review #712382 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Rip-Off

Rebath Remodeling Review

I signed and PD. a very large deposit on May 6th 2015. Today is August 25th and not one thing has been done in my bathroom. Worse than that, there is no start date and no permit applications. 100% ripped off. Plus I had my existing bath flooring removed at their request. RUN AWAY. Or lose your money.
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Review
#689390 Review #689390 is a subjective opinion of poster.
Reason of review
Order processing issue