Rating: 2 Stars Clear all filters (19 of 240 reviews match)
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1.5
Details
The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
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Review
#1137086 Review #1137086 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer

Beware of Rebath Baton Rouge

1.8
Details
Dealing with Rebath very stressful. Sales person VERY AGGRESSIVE about signing contract. Impolite and insulting when obviously I wasn't comfortable about signing. Never again! Be forewarned.
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2 comments
Anonymous
#1690167

Beware of the "designer", just another scam salesperson.

Anonymous
#1690165

The one we had convinced my wife to sign a bareboned contract and promise to add in all the detail from her notes, after they talked aboit dogs and having kids play together. Yeah, nothing made it into the contract and it was emailed 9 days later with a different email so you can not review or cancel.

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Review
#1067118 Review #1067118 is a subjective opinion of poster.
Service
Rebath Sales Representative
Reason of review
Poor customer service
2.3
Details
Took 3days and a professional local plumber to finish the job. Randell Mathis did not hold his crew to a high standard. Wichita Falls, Texas has more dependable bath remodelers than this.
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1 comment
Anonymous
#1233258

why name the person and not give more details

Featured
Review
#923252 Review #923252 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality
1.5
Details
Took one year to do my master bathroom. First set of people lost job there, were fired than second set of people came. They finished job after few months. Now since they forgot to join cold water connection in shower, there is only hot water. They have not responded ro...
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Review
#916327 Review #916327 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Long time to resolve issue
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Connect my cold water in master bath.
Tags
  • Disgusted With Rebath
2.0
Details
ReBath review - Re-Bath Anchorage Alaska Failure to Honor Warranty
Good Morning, I have made several attempts to get the floor in my bathroom that re-bath repalced fixed or replaced due to peeling or some sort of damage. Re-Bath re-modeled my bathroom in March 2016, after all was said and done I noticed what looked like spakle left...
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Review
#893947 Review #893947 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Warranty issue
Preferred solution
Would like the floor replaced or fixed properly, better customer service and a partial refund for the flooring
2.2
Details
There were things that were not told to us during the sale. Information was omitted that might have changed how we ordered the shower. The corner caddy color will not match the walls. After installation we noticed this and were told this was normal and the best they...
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1 comment
Anonymous
#1185648

Did you pay with a credit card? If so contact them and protest the charges.

Review
#883135 Review #883135 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Final looks of the unit
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer
1.5
Details
Whatever you do don't pay Rebath in full prior to installation. I kept calling them for weeks and telling them that I was sure that if I had not paid, they would have come back and done our job. I think that if I was going to hand them half of the money for the job,...
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3 comments
Anonymous
#1108947

It is a scam and terrible investment for your home. Although the product itself is not that bad, it is the installation and sale that make this company a joke.

The prices are marked up beyond belief. A tub only cost the company around $400 and the simple white wall is only $200. If you buy a valve and trim kit they charge over $900. It only cost around $150 from any supply house.

Seriously they charge $250 for a $40 grab bar. And anchoring it into studs, yeah right. They use those cheap plastic anchors. The walls are held up with spray glue and a little special stuff they called butyl.

Good product but wrong application. They all eventually come loose, and they might come back and pump a bunch of adhesive behind the wall and try to restick it. The more you pay the more the salesman makes. They will sell you a $4000 bathroom and turn around the next day and sell the exact same thing for $2800.

If you do not sign a contract the day of the sales pitch they say you won't get this "great deal" again. Not true, if you don't sign they will keep calling and eventually give you almost $2000 off.

They call it a rehash. They constantly call people at the end of the year to get more $ on their books.

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Review
#712382 Review #712382 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Rip-Off

Rebath - Remodeling Review from Mount Clemens, Michigan

2.0
Details
I love my bathroom remodel, but when I call for service on issues I get the run around. They give me a date to show up after clearing my work schedule and then they change it. They are not concerned about their company reputation after they complete the job. I hate companies who make you chase them down. I called back in June and then called them back, we pinned down a date and then they are changing the date to come out again. That is for someone to just come look at my issue. Not to have it fixed. It is now the middle if July. For Pete sakes how is anyone supposed to referred a friend to your company with this kind of service and care.
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Review
#667485 Review #667485 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service
2.3
Details
Rebath ======= We had a pretty lousy experience with Rebath and do not recommend them at all. We hired them through Home Depot to replace two toilets and redo our shower for $7,880. After they finished the work, we then moved in to paint our bathroom to match. This is...
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3 comments
Anonymous
#915397

Sounds like a whinny customer or competitor. You people should get your big girl panties on

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Resolved
Review
#569465 Review #569465 is a subjective opinion of poster.
Pros
  • Final work is acceptable
  • Final workers work
Cons
  • Poor workmanship
  • Need regional mgr for resolution
  • Not showing up for an appointment
Reason of review
Poor customer service
Preferred solution
mostly just educating others so they avoid this company
Tags
  • incompetent