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1 comment
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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Larry Taylor
Home Improvement Expert
#1686087

If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath cust...

Author
Cons
  • Manager attitude
  • Awful customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
Review #1486053 is a subjective opinion of poster.
1 comment
I went to Home Depot to inquire about bathroom remodeling. We just bought a two bedroom, two bath condo and we need the baths updated. Both baths are 5' x 8'. We need two new toilets, one shower, one tub, and two 24" vanities, plus flooring. The salesman was there for...
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Larry Taylor
Home Improvement Expert
#1686094

You can also reach out to the Home Depot customer care team by phone at 800-466-3337 or by email at customer_care@homedepot.com. The company working hours are Monday - Friday:...

Author
Reason of review
Extremely high estimate
Review #1484170 is a subjective opinion of poster.
2 comments
I am amazed that this company is still in business. The salesperson came in and trashed my bathroom and their competitors. Mind you that my bathroom is updated and looks nice but we are looking to correct an issue with the existing tub liner and wanted to look into our...
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Anonymous
#1690168

Rebath hq will just tell you they do not have much power over franchisees. Been there, done that.

Author
Reason of review
Pricing issue
Review #1482969 is a subjective opinion of poster.
1 comment
Run. Run far away from your thoughts of using Re-Bath for your bathroom remodeling needs. I am not sure where to even start with issues I had with this company. Contractors were an hour and 20 minutes late. They cut the pipes with water still in the line so it rained...
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Larry Taylor
Home Improvement Expert
#1686097

According to ReBath FAQ, the company offers a one-year warranty on workmanship and installation of the bathroom remodeling project. Re-Bath offers a lifetime warranty on all D...

Author
Reason of review
Poor customer service
Review #1476462 is a subjective opinion of poster.
0 comments

ReBath - Not what I expected!

I wanted a safe shower, instead I have doors that are glass! And are very tall! My husband and I are in our seventies! I reason wanted the shower instead of a tub with sliding glass doors is because lifting to get into it was at times difficult! Now I am afraid that if one of us loses their balance the doors will break and shatter the glass all over the bath, cutting one of us!
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Author
Reason of review
Not as described/ advertised
Review #1466795 is a subjective opinion of poster.
0 comments

ReBath - Very poor customer service. Long wait time

1.6
Details
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
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Author
Pros
  • Courtesy and professional attitude of installers
Cons
  • Manager attitude
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Review #1463825 is a subjective opinion of poster.
1 comment
1.0
Details
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.
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Anonymous
#1639432

this company pissed me off also. After calling Re-Bath for two weeks to come fix a leak in one of the baths. The leak appears to in the drain and has come through the downstai...

Author
Location
Wilson, North Carolina
Reason of review
Poor customer service
Review #1455937 is a subjective opinion of poster.
0 comments
1.3
Details
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Author
Location
Kennewick, Washington
Cons
  • Very very bad experience
Reason of review
Bad quality
Review #1450110 is a subjective opinion of poster.
0 comments
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Author
Location
Oxnard, California
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1439278 is a subjective opinion of poster.
0 comments

ReBath in Dothan, Alabama - Sorry work

1.0
Details
ReBath - Sorry work
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Author
Location
Dothan, Alabama
Reason of review
Bad quality
Review #1396228 is a subjective opinion of poster.