Rating: 2 Stars Clear all filters (16 of 235 reviews match)
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2.0
Details
The designer came out, and all things considered was a very sweet woman, to do an in-home estimate. We went straight to the bathroom to measure, where she started showing us samples of materials. We had a good idea of the look we wanted, so this went fairly quickly. We...
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Author
Pros
  • No problem scheduling an estimate
Cons
  • Ridiculously high price quote without any details
Review #1584876 is a subjective opinion of poster.
0 comments
1.9
Details
ReBath - Contract dispute
ReBath - Contract dispute
ReBath - Contract dispute
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Author
Location
Oxnard, California
Pros
  • Installer was very professional
Cons
  • Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Review #1544927 is a subjective opinion of poster.
1 comment
1.8
Details
ReBath - Bad Service & Lies
ReBath - Bad Service & Lies
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
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Larry Taylor
Home Improvement Expert
#1686083

If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, ...

Author
Location
Roanoke, Virginia
Pros
  • Drain is ok
Cons
  • Price is to high for the little bit of remodeling received
  • Manager attitude
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Review #1530415 is a subjective opinion of poster.
0 comments

ReBath - Very poor customer service. Long wait time

1.6
Details
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
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Author
Pros
  • Courtesy and professional attitude of installers
Cons
  • Manager attitude
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Review #1463825 is a subjective opinion of poster.
Featured
2 comments
1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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HelpCenter_PissedConsumer
On Behalf of Pissed Consumer Help Center
#1690791

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath cust...

Author
Location
Cleveland, Ohio
Reason of review
Bad quality
Review #1402183 is a subjective opinion of poster.
Resolved
0 comments
2.4
Details
Heavy glass door is attached to dry wall with no 2x4 behind it. It is falling off. Customer service (Lisa Rizzo) is not responsive. This is a clear case of concealed damage.
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Author
Location
Houston, Texas
Reason of review
Poor customer service
Review #1300913 is a subjective opinion of poster.
0 comments
2.0
Details
Had them install their bath/shower system. It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work...
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Author
Cons
  • Quality of finishes not professional
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Review #1206797 is a subjective opinion of poster.
0 comments
1.5
Details
The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
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Author
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Review #1137086 is a subjective opinion of poster.
2 comments
1.8
Details
Dealing with Rebath very stressful. Sales person VERY AGGRESSIVE about signing contract. Impolite and insulting when obviously I wasn't comfortable about signing. Never again! Be forewarned.
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Anonymous
#1690167

Beware of the "designer", just another scam salesperson.

Author
Reason of review
Poor customer service
Review #1067118 is a subjective opinion of poster.

Contact ReBath Customer Service

Mailing Address:
ReBath, LLC
426 North 44th Suite 410
Phoenix, Arizona 85008
United States
Phone:
(800) 216-8256
All ReBath Contacts

Latest Question

ReBath Questions
Featured
1 comment
2.3
Details
Took 3days and a professional local plumber to finish the job. Randell Mathis did not hold his crew to a high standard. Wichita Falls, Texas has more dependable bath remodelers than this.
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Anonymous
#1233258

why name the person and not give more details

Author
Location
Wichita Falls, Texas
Reason of review
Bad quality
Review #923252 is a subjective opinion of poster.