Rating: 2 Stars Clear all filters (17 of 237 reviews match)
Filter by rating
filters
Product:
Show
Rating:
1.8
Details
ReBath - Warranty is not a priority
ReBath - Warranty is not a priority
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
View full review
Review
#1597176 Review #1597176 is a subjective opinion of poster.
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Problem with movement in shower base
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
  • seal leaks
  • Shower Floor
  • Shower Remodel
2.0
Details
The designer came out, and all things considered was a very sweet woman, to do an in-home estimate. We went straight to the bathroom to measure, where she started showing us samples of materials. We had a good idea of the look we wanted, so this went fairly quickly. We...
View full review
Review
#1584876 Review #1584876 is a subjective opinion of poster.
Pros
  • No problem scheduling an estimate
Cons
  • Ridiculously high price quote without any details
1.9
Details
ReBath - Contract dispute
ReBath - Contract dispute
ReBath - Contract dispute
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
View full review
Review
#1544927 Review #1544927 is a subjective opinion of poster.
Pros
  • Installer was very professional
Cons
  • Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
  • Disgusted With Rebath
1.8
Details
ReBath - Bad Service & Lies
ReBath - Bad Service & Lies
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
View full review
1 comment
Larry Taylor
#1686083
Home Improvement Expert
If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters:
ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, United States.
You can also try to reach out to ReBath customer care using the company social networks.
Review
#1530415 Review #1530415 is a subjective opinion of poster.
Pros
  • Drain is ok
Cons
  • Price is to high for the little bit of remodeling received
  • Manager attitude
  • Attitude of sales manager and his lack of cooperation
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Plumbing
  • incompetent
  • Rip-Off
  • Bathtub Remodel

ReBath - Very poor customer service. Long wait time

1.6
Details
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
View full review
Review
#1463825 Review #1463825 is a subjective opinion of poster.
Pros
  • Courtesy and professional attitude of installers
Cons
  • Long time to resolve issue
  • Manager attitude
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Tags
  • Rebath Unsatisfied Customer
  • Disgusted With Rebath
Featured
1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
View full review
2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
View more comments
Review
#1402183 Review #1402183 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
2.4
Details

Update by user Aug 10, 2018

The issue was taken care of by Re-Bath. The proper fix was implemented and the door and wall are now stable.

Update by user Aug 10, 2018

Problem taken care of. I consider this issue closed.

Update by user Jul 24, 2018

ReBath did come yesterday after quite a lengthy back and forth communication and took care of the problem....

View full review
Review
#1300913 Review #1300913 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
Had them install their bath/shower system. It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work...
View full review
Review
#1206797 Review #1206797 is a subjective opinion of poster.
Cons
  • Quality of finishes not professional
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
  • Not Worth The Cost
1.5
Details
The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
View full review
Review
#1137086 Review #1137086 is a subjective opinion of poster.
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer

Beware of Rebath Baton Rouge

1.8
Details
Dealing with Rebath very stressful. Sales person VERY AGGRESSIVE about signing contract. Impolite and insulting when obviously I wasn't comfortable about signing. Never again! Be forewarned.
View full review
2 comments
Anonymous
#1690167

Beware of the "designer", just another scam salesperson.

Anonymous
#1690165

The one we had convinced my wife to sign a bareboned contract and promise to add in all the detail from her notes, after they talked aboit dogs and having kids play together. Yeah, nothing made it into the contract and it was emailed 9 days later with a different email so you can not review or cancel.

View more comments (1)
Review
#1067118 Review #1067118 is a subjective opinion of poster.
Reason of review
Poor customer service