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ReBath review: Horrible install

1.1
Details
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
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Review
#1685733 Review #1685733 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Long time to resolve issue
  • Poor workmanship
  • Quality of finishes not professional
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Shower Floor
  • Shower Remodel

ReBath review in Gautier, Mississippi: Product guarantee

1.2
Details
The drain does not work, has to hold drain know until all water is out of the tub. Made several call and no response.
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Review
#1583907 Review #1583907 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
1.1
Details
ReBath review - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Review
#1548487 Review #1548487 is a subjective opinion of poster.
Service
Rebath Customer Care
1.0
Details
ReBath review - Do not trust them
ReBath review - Do not trust them
ReBath review - Do not trust them
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Featured
Review
#1540609 Review #1540609 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
1.0
Details
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that...
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1 comment
Larry Taylor
#1686084
Home Improvement Expert
You can send a complaint about the ReBath customer care representative either by email at marketing@rebathcorp.com or by letter to the company headquarters:
ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, United States.
You may also share your experience on the ReBath social media.
Review
#1486632 Review #1486632 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Poor customer service
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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1 comment
Larry Taylor
#1686087
Home Improvement Expert
If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath customer care contact information including their phone numbers, email address, headquarters address, and the company social media links at the ReBath Contacts tab on the Pissed Consumer.
Review
#1486053 Review #1486053 is a subjective opinion of poster.
Service
Rebath Customer Care
Cons
  • Manager attitude
  • Awful customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
Tags
  • Rebath Unsatisfied Customer
1.0
Details
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.
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1 comment
Anonymous
#1639432

this company pissed me off also. After calling Re-Bath for two weeks to come fix a leak in one of the baths.

The leak appears to in the drain and has come through the downstairs ceiling. I been given the run around. The material on the walls of the showers is not what I thought I was paying for. RE-Bath has a deal to send them 10% of the charge even for doing nothing.

In my case was $2,400. I wish that I had seen your recommendation before I made this mistake.

Review
#1455937 Review #1455937 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
1.3
Details
ReBath review - In our case, we DIDN'T get what we paid for!
ReBath review - In our case, we DIDN'T get what we paid for!
ReBath review - In our case, we DIDN'T get what we paid for!
ReBath review - In our case, we DIDN'T get what we paid for!
ReBath review - In our case, we DIDN'T get what we paid for!
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Review
#1450110 Review #1450110 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Very very bad experience
Reason of review
Bad quality
Tags
  • Rebath Unsatisfied Customer
  • Disgusted With Rebath
  • Bathtub Remodel
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Review
#1439278 Review #1439278 is a subjective opinion of poster.
Service
Rebath Shower Installation
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact ReBath Customer Service

Website:
Mailing Address:
426 North 44th Suite 410
Phoenix, Arizona 85008
United States
Phone:
(800) 216-8256
All ReBath Contacts

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ReBath Questions

ReBath review in Dothan, Alabama: Sorry work

1.0
Details
ReBath review - Sorry work
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality