ReBath Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
3
ISSUES RESOLVED
237
TOTAL REVIEWS
$350K
CLAIMED LOSSES
$5.3K
AVG LOSS
150K
PAGE VIEWS
What's your story with this company?
Ask a Question About ReBath
Cons
- Long time to resolve issue
- Very very bad experience
- Manager attitude
Pros
- Install was quick and professional
- Drain is ok
- Crew was polite and did a good job keeped work area clean
Most helpful reviews first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Featured
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
View full review
Review
Service
Reason of review
Bad quality
Featured
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
View full review
Review
Service
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
View full review
Review
Service
Cons
- Very very bad experience
Reason of review
Bad quality
Tags
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
View full review
Review
Pros
- Installer was very professional
Cons
- Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
View full review
Review
Service
Pros
- Acceptable final work
- No problem scheduling an estimate
Cons
- Problem with movement in shower base
- Long time to resolve issue
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
View full review
1 comment
Home Improvement Expert
If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, United States. You can also try to reach out to ReBath customer care using the company social networks.
Review
Pros
- Drain is ok
Cons
- Manager attitude
- Price is to high for the little bit of remodeling received
- Attitude of sales manager and his lack of cooperation
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
View full review
The designer came out, and all things considered was a very sweet woman, to do an in-home estimate. We went straight to the bathroom to measure, where she started showing us samples of materials. We had a good idea of the look we wanted, so this went fairly quickly. We...
View full review
Review
Pros
- No problem scheduling an estimate
Cons
- Ridiculously high price quote without any details
Visited the rebath booth at our local fair on a whim. We needed a new shower surround and figured what could it hurt to get a bid? I arrived home late for the meeting, but my wife was meeting with the salesman already. After bidding an obscene amount (double a real...
View full review
2 comments
Red flag
View more comments
Review
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
View full review
Review
Service
Pros
- Crew was polite and did a good job keeped work area clean
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"