Most helpful reviews first
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...Read more
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...Read more
Visited the rebath booth at our local fair on a whim. We needed a new shower surround and figured what could it hurt to get a bid? I arrived home late for the meeting, but my wife was meeting with the salesman already. After bidding an obscene amount (double a real...Read more
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...Read more
My mother had them come in and do some bathroom work. They finished the job but we realized they had cut a large gash in the floor with a circular saw. They acknowledged their screw up and sent someone out to fix it ! Upon arrival the repair guy pulled to back of house...Read more
ReBath - Very poor customer service. Long wait time
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
- Courtesy and professional attitude of installers
I didn't like
- Manager attitude
- Long time to resolve issue
ReBath - Awful!!!! Stay far away
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
I didn't like
- Awful customer service
- Manager attitude
Went to home depot, saw a nice display of a re-bath shower system with seat, sliding glass doors, nice fixtures, floor to ceiling acrylic, ceiling top acrylic. The acrylic was 12x12 tile with color of choice as well as for seat and shower base. To R&R existing tub,...Read more
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...Read more
- Crew was polite and did a good job keeped work area clean
ReBath - Advised me to find handy man
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that needs minimal work. She stopped me and said get yourself a handyman that’s not what we do. She didn’t give me a chance to tell her we wanted a remodel of Our second bathroom. I was extremely disappointed and feel their advertising is misleading. They profess to be able to work within your budget but I was told they couldn’t redo my bathroom for $12,000. REALLY!!! Certainly not customer service oriented. Stay away.
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