ReBath Reviews and Complaints
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3
ISSUES RESOLVED
235
TOTAL REVIEWS
$330K
CLAIMED LOSSES
$5.2K
AVG LOSS
150K
PAGE VIEWS
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Cons
- Long time to resolve issue
- Manager attitude
- Very very bad experience
Pros
- Install was quick and professional
- Drain is ok
- Crew was polite and did a good job keeped work area clean
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Featured
2 comments
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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Author
EightSiberianHusky
Location
Cleveland, Ohio
Service
Reason of review
Bad quality
0 comments
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Author
nicetie1
Location
Kennewick, Washington
Service
Cons
- Very very bad experience
Reason of review
Bad quality
Tags
Featured
0 comments
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Author
PissedConsumer1540609
Location
Lake Villa, Illinois
Service
0 comments
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Author
ScientificDiscus139
Location
Oxnard, California
Pros
- Installer was very professional
Cons
- Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
1 comment
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
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Home Improvement Expert
#1686083
If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, ...
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Author
AxiomaticStickInsect616
Location
Roanoke, Virginia
Pros
- Drain is ok
Cons
- Long time to resolve issue
- Price is to high for the little bit of remodeling received
- Manager attitude
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
0 comments
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Author
BlondGoldenRetriever
Service
2 comments
Visited the rebath booth at our local fair on a whim. We needed a new shower surround and figured what could it hurt to get a bid? I arrived home late for the meeting, but my wife was meeting with the salesman already. After bidding an obscene amount (double a real...
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Red flag
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Author
PissedConsumer1075663
0 comments
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
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Author
PuffyMouse565
Service
Pros
- Crew was polite and did a good job keeped work area clean
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
0 comments
I signed a contract with Re-Bath 8 months ago and I am still waiting for my project to be completed and the repairs done to the areas they damaged during construction. The service has been terrible and the workmanship poor. Here are a few issues- they initially plumbed...
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Author
mastevens
Location
Salt Lake City, Utah
Service
Cons
- Poor workmanship
Reason of review
Bad quality
Loss
$3000
Preferred solution
Price reduction
Tags
1 comment
My mother had them come in and do some bathroom work. They finished the job but we realized they had cut a large gash in the floor with a circular saw. They acknowledged their screw up and sent someone out to fix it ! Upon arrival the repair guy pulled to back of house...
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After reading these comments - I'd never do business with these people...ever!
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Author
SucculentPython
Reason of review
Poor customer service
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Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath cust...