ReBath Reviews and Complaints
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3
ISSUES RESOLVED
239
TOTAL REVIEWS
$360K
CLAIMED LOSSES
$5.2K
AVG LOSS
150K
PAGE VIEWS
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Cons
- Long time to resolve issue
- Very very bad experience
- Poor workmanship
Pros
- Install was quick and professional
- Initial sales presentation
- Drain is ok
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The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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Featured
Review
Service
Rebath Shower Installation
Reason of review
Bad quality
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Featured
Review
Service
Rebath Bathroom Remodeling
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Verified Reviewer
From start to finish there has been nothing but problems with Re-bath. We saw their demo trailer out in front of home depot and went in and talk to the sales person and she took our names and said that she would call us to set up an appointment for an estimate. That...
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Review
Service
Rebath Shower Installation
Pros
- Quality of the work performed
- Appearance of product installed
- Quality of products
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Review
Service
Rebath Bathroom Remodeling
Cons
- Very very bad experience
Reason of review
Bad quality
Tags
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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Review
Service
Rebath Shower Installation
Pros
- No problem scheduling an estimate
- Acceptable final work
Cons
- Long time to resolve issue
- Problem with movement in shower base
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Review
Pros
- Installer was very professional
Cons
- Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
ReBath review: Horrible install
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
Review
Service
Rebath Shower Installation
Pros
- Initial sales presentation
Cons
- Long time to resolve issue
- Poor workmanship
- Quality of finishes not professional
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution
Tags
In January of 2016 they completely took my bathroom down to the studs. The ran new plumping for the sink fixtures and the shower so that everything lined up. I love the extended size of the shower and everything but when my husband was taking a shower last night, water...
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Review
Pros
- Product looks great
Cons
- Shower pan leak less than 4 yrs after install not their problem
Reason of review
Warranty issue
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
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1 comment
Home Improvement Expert
If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, United States. You can also try to reach out to ReBath customer care using the company social networks.
Review
Pros
- Drain is ok
Cons
- Manager attitude
- Price is to high for the little bit of remodeling received
- Long time to resolve issue
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Review
Service
Rebath Customer Care
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Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"