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0 comments
1.8
Details
ReBath - Warranty is not a priority
ReBath - Warranty is not a priority
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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Author
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Long time to resolve issue
  • Problem with movement in shower base
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
Review #1597176 is a subjective opinion of poster.
0 comments
1.1
Details
ReBath - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Author
Review #1548487 is a subjective opinion of poster.
0 comments
1.9
Details
ReBath - Contract dispute
ReBath - Contract dispute
ReBath - Contract dispute
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Author
Location
Oxnard, California
Pros
  • Installer was very professional
Cons
  • Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Review #1544927 is a subjective opinion of poster.
Featured
0 comments
1.0
Details
ReBath - Do not trust them
ReBath - Do not trust them
ReBath - Do not trust them
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Author
Location
Lake Villa, Illinois
Review #1540609 is a subjective opinion of poster.
1 comment
1.8
Details
ReBath - Bad Service & Lies
ReBath - Bad Service & Lies
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
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Larry Taylor
Home Improvement Expert
#1686083

If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, ...

Author
Location
Roanoke, Virginia
Pros
  • Drain is ok
Cons
  • Attitude of sales manager and his lack of cooperation
  • Long time to resolve issue
  • Manager attitude
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Review #1530415 is a subjective opinion of poster.
0 comments
1.3
Details
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Author
Location
Kennewick, Washington
Cons
  • Very very bad experience
Reason of review
Bad quality
Review #1450110 is a subjective opinion of poster.
Featured
2 comments
1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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HelpCenter_PissedConsumer
On Behalf of Pissed Consumer Help Center
#1690791

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath cust...

Author
Location
Cleveland, Ohio
Reason of review
Bad quality
Review #1402183 is a subjective opinion of poster.
0 comments

ReBath in Dothan, Alabama - Sorry work

1.0
Details
ReBath - Sorry work
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Author
Location
Dothan, Alabama
Reason of review
Bad quality
Review #1396228 is a subjective opinion of poster.
1 comment
1.0
Details
ReBath - HORRIBLE !!!!!
My mother had them come in and do some bathroom work. They finished the job but we realized they had cut a large gash in the floor with a circular saw. They acknowledged their screw up and sent someone out to fix it ! Upon arrival the repair guy pulled to back of house...
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Anonymous
#1676973

After reading these comments - I'd never do business with these people...ever!

Author
Reason of review
Poor customer service
Review #1335327 is a subjective opinion of poster.
0 comments
2.5
Details
ReBath - Mildew
ReBath - Mildew
We had our tub and shower done over about 8 years ago with ReBath. Our old tile and grout was always stained with mildew even after digging it out and regretting, and the salesman told us that what they used instead of grout was a revolutionary material that mold and...
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Author
Pros
  • Crew was polite and did a good job keeped work area clean
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Let the company propose a solution
Review #1329158 is a subjective opinion of poster.