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1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
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Review
#1402183 Review #1402183 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality

ReBath - Horrible install

1.1
Details
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
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Review
#1685733 Review #1685733 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Quality of finishes not professional
  • Long time to resolve issue
  • Poor workmanship
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Shower Floor
  • Shower Remodel

ReBath - Update to previous post still unsatisfied

Another update the bottom of the tub started chipping away called them and they said we must have dropped something in it to cause the chipping the only thing that has dropped is a bar of soap and a shampoo bottle which happens in a tub. Material has not stood up to normal use. They told me it would not be covered with the warranty and they would come fix it for a price. We do not want them to come back because the initial product didn't stand up to normal use so how long would their fix last. They will say anything to avoid fixing anything that should have been covered by the warranty
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Review
#1665606 Review #1665606 is a subjective opinion of poster.
Cons
  • Could not get parts to fix faucets
  • Very very bad experience
  • Ridiculously high price quote without any details
Reason of review
Bad quality
Loss
$7800
Tags
  • Rebath Unsatisfied Customer
1.8
Details
ReBath - Warranty is not a priority
ReBath - Warranty is not a priority
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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Review
#1597176 Review #1597176 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Problem with movement in shower base
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
  • seal leaks
  • Shower Floor
  • Shower Remodel
2.0
Details
The designer came out, and all things considered was a very sweet woman, to do an in-home estimate. We went straight to the bathroom to measure, where she started showing us samples of materials. We had a good idea of the look we wanted, so this went fairly quickly. We...
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Review
#1584876 Review #1584876 is a subjective opinion of poster.
Pros
  • No problem scheduling an estimate
Cons
  • Ridiculously high price quote without any details

ReBath in Gautier, Mississippi - Product guarantee

1.2
Details
The drain does not work, has to hold drain know until all water is out of the tub. Made several call and no response.
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Review
#1583907 Review #1583907 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

ReBath in Windermere, Florida - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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Review
#1583614 Review #1583614 is a subjective opinion of poster.

ReBath in Windermere, Florida - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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Review
#1583611 Review #1583611 is a subjective opinion of poster.

ReBath in Jasper, Tennessee - Yellowing tub

My tub has yellow spots and it looks nasty. Also safety strips in tub also disappearing. We were told all maintenance for lifetime. I called and response make picture but unable to send.
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Review
#1571825 Review #1571825 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
1.1
Details
ReBath - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Review
#1548487 Review #1548487 is a subjective opinion of poster.
Service
Rebath Customer Care
1.9
Details
ReBath - Contract dispute
ReBath - Contract dispute
ReBath - Contract dispute
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Review
#1544927 Review #1544927 is a subjective opinion of poster.
Pros
  • Installer was very professional
Cons
  • Sales person and location manager
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
  • Disgusted With Rebath