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1.6 Based on 34 reviews
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  • Customers like
    • Initial sales presentation 2
    • Final looks of the unit 1
    • Install was quick and professional 1
  • Customers don't like
    • Poor workmanship 5
    • Long time to resolve issue 5
    • No installation yet 4

My wife saw a TV ad and wanted our bathrooms renovated so we went to the showroom and scheduled fo somebody to come ou by the name of Gary. My wife and I wanted Granite walls in our bathroom. So Gary went and excused himself to get about 5 or 6 rectangular stone samples. We picked 1 out which he called Tahoe granite. In the contract he wrote Durabath SSP Tahoe Granite. After construction I had my maintenance man come out to hook up a new dual... Read more

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Rebath - 8 months and still unfinished
1 of 4

I signed a contract with Re-Bath 8 months ago and I am still waiting for my project to be completed and the repairs done to the areas they damaged during construction. The service has been terrible and the workmanship poor. Here are a few issues- they initially plumbed the sink wrong, covered over my electrical outlet, damaged the wall in the room nest to the bathroom, the hallway and the bedroom, the seal of the sink top to the wall piece is... Read more

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Rebath - Horrible service, horrible workmanship
1 of 4

I am entering my 8th month on the project and still do not have a completed bathroom. There have been continual mistakes along the way- faucets plumbed wrong, electrical outlet covered over, crooked windowsill and sink cabinet installation. Also damage done to the adjoining bathroom wall, paint in the hall and bedroom and broken tile that cannot be matched and well require re-tiling my whole kitchen. They offered me $500 to make up for the tile,... Read more

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The shower they are trying to sell me cost $174 for the shower head, the 3 plastic sides ( $1 a foot to mass produce?) ,4 pieces of plastic the glued in shelf ( $10?), and 2 sliding glass doors( instilled backwards),3 nice guys to instill for maybe 8 hours ( at $40= maybe , maybe $960 but I doubt they were paid that much)... total does not come ANY WHERE NEAR $7200 !!!!!!!!!!!!!!!!!!! Refuse to give an itemized bill (What are they afraid of?)... Read more

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For us Re-Bath of Central Texas has been an aggravation from the beginning; I feel the primary reason is poor communication. Below is issues we had with them: • Sales person Dan forgot to include tub faucets to our order. • Dan informed us when we signed the contract it will be 8-10 weeks before the work would start, and the whole process will be 3 days from start to finish – no big deal; however, read below. • When the guys showed up on day one... Read more

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Both my bath rooms were redone by rebath and having problems with both. Even though they are not in Reno anymore they are still out of AZ and they will not even return a phone call. The man that had the franchise in Reno was Links. I will be contacting the government office on Apple Street in Reno for the elderly and handicapped after the holiday to see if they can assist me. I feel he should be responsible. Read more

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I am handicapped and had both my bathrooms redone by rebath with a lifetime warranty yet they are in business out of AZ but will not even return my calls. I will be contacting the proper government office on Apple Street in Reno for the elderly and handicap and attempt something be done. It is a shame the man that owned the business in Reno last name is Links if I can locate him I will try to take legal action against him. Read more

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In 2013, I paid for Re-Bath in Oklahoma City to install a new tub with a liner to improve the appearance of my bathroom. I'm now a 64 year old retiree and thought this was a reasonable solution for my bathroom needs. Well, it's now 2016 and I have had Re-Bath come out several times to re-caulk, even though I used the recommended cleaning products. I had no idea that every year or so, water would collect between the 2 tubs. Now I have water... Read more

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3 bathrooms done by ReBath for just under $20000. Install great, workers great. When we needed new faucet for shower and its install and when we had manufacturin defective sink in master bath -- 1) our franchisee was out of business. 2) Corporate Customer Service sent us on wild goose chase to find another franchisee on our own, 3) Corporate Customer Service stated that since the items were not manufactured by ReBath (they did not have "reBath"... Read more

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If you like living in the abyss of poor customer service this is the place for you. They wont return phone calls or emails. Following the design phase we waited two months for a quote, finally we just gave up. I would not recommend this service to anyone! We were repeatedly ignored, misled of simply lied to. Their office staff was rude and unhelpful. The designer came up with a nice plan and then never sent us a quote. We called them a... Read more

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