Latest review first
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...Read more
ReBath - Advised me to find handy man
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that needs minimal work. She stopped me and said get yourself a handyman that’s not what we do. She didn’t give me a chance to tell her we wanted a remodel of Our second bathroom. I was extremely disappointed and feel their advertising is misleading. They profess to be able to work within your budget but I was told they couldn’t redo my bathroom for $12,000. REALLY!!! Certainly not customer service oriented. Stay away.
ReBath - Awful!!!! Stay far away
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
I didn't like
- Awful customer service
- Manager attitude
ReBath - How did Home Depot ever hook up with these scam artists?
I went to Home Depot to inquire about bathroom remodeling. We just bought a two bedroom, two bath condo and we need the baths updated. Both baths are 5' x 8'. We need two new toilets, one shower, one tub, and two 24" vanities, plus flooring. The salesman was there for nearly 3 hours. The price was $36,000. But he offered a 20% discount or roughly $29,000 if we signed the same day. And get this, it was the low end of their three offerings. He would not provide a breakdown of materials and labor costs. Red flags everywhere with this salesman. I wouldn't go near this company with a 10 foot pole. I am going to Home Depot tomorrow to ask them how they have the audacity to push Rebath onto customers looking to save money. Horrible experience and a waste of time.
I am amazed that this company is still in business. The salesperson came in and trashed my bathroom and their competitors. Mind you that my bathroom is updated and looks nice but we are looking to correct an issue with the existing tub liner and wanted to look into our...Read more
Run. Run far away from your thoughts of using Re-Bath for your bathroom remodeling needs. I am not sure where to even start with issues I had with this company. Contractors were an hour and 20 minutes late. They cut the pipes with water still in the line so it rained...Read more
ReBath - Not what I expected!
I wanted a safe shower, instead I have doors that are glass! And are very tall! My husband and I are in our seventies! I reason wanted the shower instead of a tub with sliding glass doors is because lifting to get into it was at times difficult! Now I am afraid that if one of us loses their balance the doors will break and shatter the glass all over the bath, cutting one of us!
ReBath - Very poor customer service. Long wait time
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
- Courtesy and professional attitude of installers
I didn't like
- Manager attitude
- Long time to resolve issue
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.Read more
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...Read more
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...Read more
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