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2 comments
1.9
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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HelpCenter_PissedConsumer
On Behalf of Pissed Consumer Help Center
#1690791

Your complaint seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in...

Author
Location
Cleveland, Ohio
Reason of review
Bad quality
Review #1402183 is a subjective opinion of poster.
0 comments
1.1
Details
ReBath - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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Author
Review #1548487 is a subjective opinion of poster.
0 comments
1.9
Details
ReBath - Contract dispute
ReBath - Contract dispute
ReBath - Contract dispute
My contract said re-bath would do all necessary wall repairs. When I tried to get the company to come out and take care of the unfinished part of the wall that they had built and the exposed wall where they removed the plumbing they said that wasn't part of the...
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Author
Location
Oxnard, California
Pros
  • Installer was very professional
Cons
  • Sales person and location manager
Reason of review
Not as described
Preferred solution
Price reduction
Review #1544927 is a subjective opinion of poster.
Featured
0 comments
1.0
Details
ReBath - Do not trust them
ReBath - Do not trust them
ReBath - Do not trust them
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Author
Location
Lake Villa, Illinois
Review #1540609 is a subjective opinion of poster.
1 comment
1.8
Details
ReBath - Bad Service & Lies
ReBath - Bad Service & Lies
They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing! They tore up my yard driving their truck through...
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Larry Taylor
Home Improvement Expert
#1686083

If you are not satisfied with the ReBath service, you can send a written complaint to the company headquarters: ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, ...

Author
Location
Roanoke, Virginia
Pros
  • Drain is ok
Cons
  • Long time to resolve issue
  • Attitude of sales manager and his lack of cooperation
  • Manager attitude
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Review #1530415 is a subjective opinion of poster.
1 comment
1.0
Details
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that...
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Larry Taylor
Home Improvement Expert
#1686084

You can send a complaint about the ReBath customer care representative either by email at marketing@rebathcorp.com or by letter to the company headquarters: ReBath, LLC, 426 N...

Author
Reason of review
Poor customer service
Review #1486632 is a subjective opinion of poster.
1 comment
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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Larry Taylor
Home Improvement Expert
#1686087

If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath cust...

Author
Cons
  • Manager attitude
  • Awful customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
Review #1486053 is a subjective opinion of poster.
1 comment
I went to Home Depot to inquire about bathroom remodeling. We just bought a two bedroom, two bath condo and we need the baths updated. Both baths are 5' x 8'. We need two new toilets, one shower, one tub, and two 24" vanities, plus flooring. The salesman was there for...
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Larry Taylor
Home Improvement Expert
#1686094

You can also reach out to the Home Depot customer care team by phone at 800-466-3337 or by email at customer_care@homedepot.com. The company working hours are Monday - Friday:...

Author
Reason of review
Extremely high estimate
Review #1484170 is a subjective opinion of poster.
2 comments
I am amazed that this company is still in business. The salesperson came in and trashed my bathroom and their competitors. Mind you that my bathroom is updated and looks nice but we are looking to correct an issue with the existing tub liner and wanted to look into our...
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Anonymous
#1690168

Rebath hq will just tell you they do not have much power over franchisees. Been there, done that.

Author
Reason of review
Pricing issue
Review #1482969 is a subjective opinion of poster.
1 comment
Run. Run far away from your thoughts of using Re-Bath for your bathroom remodeling needs. I am not sure where to even start with issues I had with this company. Contractors were an hour and 20 minutes late. They cut the pipes with water still in the line so it rained...
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Larry Taylor
Home Improvement Expert
#1686097

According to ReBath FAQ, the company offers a one-year warranty on workmanship and installation of the bathroom remodeling project. Re-Bath offers a lifetime warranty on all D...

Author
Reason of review
Poor customer service
Review #1476462 is a subjective opinion of poster.

Contact ReBath Customer Service

Mailing Address:
ReBath, LLC
426 North 44th Suite 410
Phoenix, Arizona 85008
United States
Phone:
(800) 216-8256
All ReBath Contacts

Latest Question

ReBath Questions
0 comments

ReBath - Not what I expected!

I wanted a safe shower, instead I have doors that are glass! And are very tall! My husband and I are in our seventies! I reason wanted the shower instead of a tub with sliding glass doors is because lifting to get into it was at times difficult! Now I am afraid that if one of us loses their balance the doors will break and shatter the glass all over the bath, cutting one of us!
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Author
Reason of review
Not as described
Review #1466795 is a subjective opinion of poster.