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1.3
Details
For us Re-Bath of Central Texas has been an aggravation from the beginning; I feel the primary reason is poor communication. Below is issues we had with them: • Sales person Dan forgot to include tub faucets to our order. • Dan informed us when we signed the contract...
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Review
#973114 Review #973114 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Crew was polite and did a good job keeped work area clean
Cons
  • Poor work with exhaust fan left exposed live wires in the attic
Reason of review
Poor customer service
Loss
$13000
Preferred solution
Let the company propose a solution
1.0
Details
Both my bath rooms were redone by rebath and having problems with both. Even though they are not in Reno anymore they are still out of AZ and they will not even return a phone call. The man that had the franchise in Reno was Links. I will be contacting the government...
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1 comment
Anonymous
#1274712

May be able to help

Can you post your last name and a contact number?

Review
#961966 Review #961966 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality

Rebath Bathroom Remodeling Review

1.0
Details
I am handicapped and had both my bathrooms redone by rebath with a lifetime warranty yet they are in business out of AZ but will not even return my calls. I will be contacting the proper government office on Apple Street in Reno for the elderly and handicap and attempt something be done. It is a shame the man that owned the business in Reno last name is Links if I can locate him I will try to take legal action against him.
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Review
#961959 Review #961959 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Poor customer service

Update by user Nov 16, 2016

Dear Re-Bath and all consumers. I want to apologize for my recent review.

In error I stated that Re-Bath in Oklahoma City completed my bathroom work. It Was Not Re-Bath.

It was Bath Fitter. Please disregard my review and I sorry for the mistake and the inconvenience.

Original review posted by user Nov 16, 2016

In...
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Review
#956143 Review #956143 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
3.3
Details
3 bathrooms done by ReBath for just under $20000. Install great, workers great. When we needed new faucet for shower and its install and when we had manufacturin defective sink in master bath -- 1) our franchisee was out of business. 2) Corporate Customer Service sent...
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Review
#955984 Review #955984 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Install was quick and professional
Cons
  • Warranty is worthless
Reason of review
Damaged or defective
Loss
$1200
Preferred solution
Full refund
If you like living in the abyss of poor customer service this is the place for you. They wont return phone calls or emails. Following the design phase we waited two months for a quote, finally we just gave up. I would not recommend this service to anyone! We were...
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Review
#938383 Review #938383 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
2.3
Details
Took 3days and a professional local plumber to finish the job. Randell Mathis did not hold his crew to a high standard. Wichita Falls, Texas has more dependable bath remodelers than this.
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1 comment
Anonymous
#1233258

why name the person and not give more details

Featured
Review
#923252 Review #923252 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality
1.5
Details
Took one year to do my master bathroom. First set of people lost job there, were fired than second set of people came. They finished job after few months. Now since they forgot to join cold water connection in shower, there is only hot water. They have not responded ro...
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Review
#916327 Review #916327 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Long time to resolve issue
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Connect my cold water in master bath.
Tags
  • Disgusted With Rebath
1.0
Details
I signed contract in June 2015 and no work again until November 2015 and then 3 days into job everything was put on hold after my bathroom was completely demolished the original drawing done for my design could not be done in the space I had. Work did not begin until...
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Review
#902890 Review #902890 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Order processing issue
2.0
Details
ReBath review - Re-Bath Anchorage Alaska Failure to Honor Warranty
Good Morning, I have made several attempts to get the floor in my bathroom that re-bath repalced fixed or replaced due to peeling or some sort of damage. Re-Bath re-modeled my bathroom in March 2016, after all was said and done I noticed what looked like spakle left...
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Review
#893947 Review #893947 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Warranty issue
Preferred solution
Would like the floor replaced or fixed properly, better customer service and a partial refund for the flooring