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1.2
Details
ReBath - Property Damage/Personal Injury; Materials Problem; No Customer Service
ReBath - Property Damage/Personal Injury; Materials Problem; No Customer Service
Copper water supply lines promised by the salesman at his sales pitch were not installed. Since it took over two months to get the job started, I had to settle for non-metallic tubing rather than wait any longer. The demolition process employed caused immediate damage...
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1 comment
EightSiberianHusky
#1598564

The salesman promised alot with us as well. One was our tile floor would not get damaged.

This was my wife's biggest concearn and the fact we were lied to about the moisture behind our wall that was not there. Well tiles were broke but it was the installers fault.

So it is their installers fault for how the shower wall covering turned out then. Looks like a weekend warrior did this project.

Review
#1180397 Review #1180397 is a subjective opinion of poster.
Pros
  • Courtesy and professional attitude of installers
  • Appearance of product installed
Cons
  • Apparent lack of adequate due dilligence during entire process
  • Damage to property due to demolition method employed
  • Attitude of sales manager and his lack of cooperation
Reason of review
Poor customer service
Preferred solution
Replace damaged fixtures; correct problem with shower base; compensate my wife for exp0eriencing personal injury
Tags
  • Rebath Unsatisfied Customer

ReBath - Nightmare

1.0
Details
Do not use them. Just don't do it.
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Review
#1176474 Review #1176474 is a subjective opinion of poster.
Reason of review
Poor customer service
Went to home depot, saw a nice display of a re-bath shower system with seat, sliding glass doors, nice fixtures, floor to ceiling acrylic, ceiling top acrylic. The acrylic was 12x12 tile with color of choice as well as for seat and shower base. To R&R existing tub,...
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2 comments
Anonymous
#1707551

Had an estimate done from rebath, it was ridiculous, the quote they gave me was almost 4 times higher than what it actually cost me to have a general contractor come in and do the same thing.

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Review
#1147993 Review #1147993 is a subjective opinion of poster.
Reason of review
Pricing issue
1.5
Details
The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
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Review
#1137086 Review #1137086 is a subjective opinion of poster.
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Rebath Unsatisfied Customer
Visited the rebath booth at our local fair on a whim. We needed a new shower surround and figured what could it hurt to get a bid? I arrived home late for the meeting, but my wife was meeting with the salesman already. After bidding an obscene amount (double a real...
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2 comments
Anonymous
#1393789

Red flag

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Review
#1075663 Review #1075663 is a subjective opinion of poster.
Resolved
4.0
Details

Update by user Jul 17, 2017

The company sent a very nice installer, Mike, who spent the entire day in my hot bathroom installing a new tub liner. I appreciate his hard work, and I now have my beautiful tub back again.

Original review posted by user Jul 14, 2017

My tub liner started to come up from the tub underneath. I have been trying for...
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Review
#1074094 Review #1074094 is a subjective opinion of poster.
Cons
  • Long time to resolve issue
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Beware of Rebath Baton Rouge

1.8
Details
Dealing with Rebath very stressful. Sales person VERY AGGRESSIVE about signing contract. Impolite and insulting when obviously I wasn't comfortable about signing. Never again! Be forewarned.
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2 comments
Anonymous
#1690167

Beware of the "designer", just another scam salesperson.

Anonymous
#1690165

The one we had convinced my wife to sign a bareboned contract and promise to add in all the detail from her notes, after they talked aboit dogs and having kids play together. Yeah, nothing made it into the contract and it was emailed 9 days later with a different email so you can not review or cancel.

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Review
#1067118 Review #1067118 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
About three years ago. Would not return calls. Russ Orr was the sales person. Waiting on panels, said they had them but never showed up or returned calls. Finnally gave up. I was taken. Watch for them at the spring or fall home shows in Ontario. They came and started...
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Review
#1062780 Review #1062780 is a subjective opinion of poster.
Cons
  • Very very bad experience
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
  • Rip-Off

ReBath - Thousands Overpriced

The salesman was extremely high pressure and stayed for 3 hours plus, refused to leave without us signing a contract; my husband caved in. The job looks very nice; however, paid thousands too much and all acrylic. I hope it holds up to the guarantee at least.
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Review
#1049657 Review #1049657 is a subjective opinion of poster.
Reason of review
Pricing issue

Rebath Bathroom Remodeling Review

1.0
Details
Lifetime warranty, HA! Our bench seat, which Rebath installed, cracked. Been trying to get them to repair it and stand by their warranty since december. Still not fixed and now water has gotten inside and is leaking brown crud from underneath the shower. I want to let everyone not to use REBATH and i want my shower fixed.
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Review
#1036202 Review #1036202 is a subjective opinion of poster.
Reason of review
Warranty issue