Latest review first
ReBath in Paxton, Massachusetts - Cut a main wire.
Re-bath of Framingham installed a new tub and walls yesterday. During installation a main wire was cut while cutting out the existing tub. It took the man over an hr just to get a return call from the boss. They had no phone number in case of a problem. She spoke with me and basically said they would pay for 1/2 the repair even though we had nothing to do with the damage. My husband had to go get the stuff to fix the wire before they could finish the job. I felt she should have offered to pay 100% of the cost since it was thier fault. If they were not responsible who was? Did not cover the carpets completely I had to keep adjusting the material they used to cover the area of the stairs and bottom floor. Men were nice, but the response from the upper management spoke volumes to me. $5,000 was the price dont you think they should have repaired the wire? I DO!
march 7,2007, estimator came out to measure and provide estimate of the job. we accepted and april 25 2007 the work was done. one day like they said, 10 hours, messy work, I had to clean up after the tech. Caulking was messy, and the overflow area had small cracks in...
The service man dragged a tool across my hardwood floors and left a deep scratch. I talked to him about it and he said it was there before and I told him that I saw him do it. He got really pissed off and stormed around my house. He tracked mud all across my...
Not to impressive. I see that a low wage clerk in charge of saying "I am so sorry, we will check into it." has a posting. I hope no one is waiting for any results from this person. Except a form E-mail. I would be impressed if Dave Sanders the president or Norm...
ReBath in Vancouver, British Columbia - Re-Bath took my money, started a job, did not complete, then vanished.
Do not use Re-Bath. I compared Re-Bath to Bathfitters at the Vancouver B.C. Home Show and went with Re-Bath as the franchisee promised an earlier completion date. As per his invoice 09-05, December 11, 2009, which I've paid in full, in fact overpaid on the tax by his error, for work done December 11, that work has yet to be completed and is needing SILICONING and FAUCETS as per the invoice. The franchisee has vanished off the face of the earth, with all numbers defunct, and unresponsive to mail. That's very very wrong, and no way to run any business. Do not use Re-Bath.
My sister is a school teacher who was out on break this past week. She was getting an estimate on remodeling her bathroom. When Rebath talked to her they wanted $8,000 to do the shower with some new wall and a door. She was real excited but I told her to have...
I have an even worst case. I called Home Depot to redo a bathtub area for me and this company, Rebath, came by and showed me what they could do for me and I thought it sounded good. He asked me if I wanted to use Home Depot credit and I said I would use my own...
I do not complain but I wish I had seem this website before getting involved with Rebath or Home Depot. They work for Home Depot and a company interested only in what they can sell and to h@@@ with the customer. They have such a reputation for poor after sale service...
I had Rebath install a new shower for my two years ago and I noticed that the shower pan had developed a dip in it. I called them about it and was informed by the local office that my warranty is only for REBATH products and the shower pan was made by another...
Rebath Fort Worth refused my three day void contract
I have a woman and her child from Rebath come to my home and I was feeling sorry for them so I signed a contract to have some work done in my bathroom. I asked my son-in-law abouts it and he said that they was too much money I could gets it done by anyone for half. I call them the next day but the man said that no one was there and I would have to call back on Monday. The man that ansewered said that I could not cancel the contractbut I know better and I want my check back. He hung up one me. I called the bank and took care of things. They should not treat people this way.
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