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Do NOT! I repeat.. DO NOT do any business with this company. I worked for this man since 2003 in his office as the office Manager. They rip people off. The owner is a RACIST and a LIER! He takes advantage of people. In all the time I worked there I had to hear racial...
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7 comments
Anonymous
#280799

"I will be contacting an attorney tomorrow morning to start a lawsuit for slandering me".......... Its not "Slandering" its actually called LIBEL......***

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Review
#230787 Review #230787 is a subjective opinion of poster.

Rebath took money

dont us rebath they took our $500.00 deposit and will not give back..... its been over a month and i try calling and they will not take my call at all.. They said they would get us a loan and didnt happen but whats really funny is we just got a new car with no problem you will be sorry if you use them.... be very careful they are ver *** and tell you lots of lies and will not help you at all they just want your money and do nothing..please really check them out before u get them
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3 comments
RachaelwithReBath
#274303

Anonymous,

We are very sorry to hear about your experience. We’d like to discuss this with you further.

Please contact Aimee Williams in the Re-Bath customer service department directly at (480) 844-1575 ext.

154 or by email at awilliams@rebath.com.

Rachael, on behalf of the Re-Bath corporate office

Anonymous
#270118

Do NOT! I repeat..

DO NOT do any business with this company. I worked for this man since 2003 in his office as the office Manager. They rip people off. The owner is a RACIST and a LIER!

He takes advantage of people. In all the time I worked there I had to hear racial slurs from his mouth such as: Hispanics are lazy. Hispanics are ***. Dont hire black people.

Dont send me to black people's home, why are the installers taking off 4th of July? "They are not Americans." ALL TO MY FACE FACE. The man doesnt care what he says to others. When his son emailed me *** once I brought it to his attention, he ignored it.

Did not even apologize to me. He would force me to go to work in dangereous snow weather conditions and when I arrived at the office the front was not even plowed. I fell several times, and he never bothered to ask if I was alright. All he cares for is himself and money.

No compassion for his employees. I injured my foot with a big piece of granite that fell on me and when he saw it and I told him what happened, he ignored me. I had to go to work injured. without being able to go to the hospital because I had no insurance.

(something he also promised to pay for) Not once did he ask me if I was ok, if I needed to go to the hospital since my foot was so swollen. Mr. Sasto had me FIRE (TERMINATE) a black girl I hired because she was BLACK. He also had me transfer Home Depot Jobs to Rebath jobs for his benefit and said if they ever asked him he would blame it on me.

I got fired for excersing my rights as an employee because I refused to continue to do this. This man had a discrimination law sue in Florida which he settled out of court for racial slurs towards an installer and his religion. He also did give Terry Gowan authorization to use his credit cards and etc. I have emails I kept of Mr.

Sasto showing he did in fact authorized Terry Gowan to use his credit card to advertise and etc. Terry was managing Florida for him and sadly got screwed in the end. Now he is hit with this judgement. He screwed alot of people just like he did with me.

I kept copies of All documents for legal purpose. They take advantage of customers. I had to lie to customers many times on the phone. Our service department is horrible.

The most un-professional office/owner I have ever worked for. The man cannot see 2 feet in front of him. He is too afraid to run his own bussines, especially his own office.I dont know how he stays in business. I can back up every thing I've said here.

If anyone doubts I will be more than happy to email proof of each statement I've made here. This man Makes people false promises. And NO I am not a disgruntle employee. I am excersing my right to speak the truth as a former employee.

This man is no good. I am relieved I no longer have to deal with this.

Customers do yourselves a favor... find a real company that can help you and not just take your money.

Anonymous
#269979

does this suprise anyone????

Read what they did or let happen to me:

Richard Sasto owns Rebath of Long Island, and Used to own Rebath of Central Florida now Rebath of Mid Florida. I have posted about this complaint before and still have not gotten a response from Richard Sasto the Frnachisee, or Rebath Corporate, the Franchisor.

I worked for Rebath of Central Florida, now Rebath of Mid Florida, back in 2006-2008. During that time I was first hired on as a sales rep only, then because of experience in business ownership I was promoted to General manager with about 6 months. Rebath of Central Florida, now Rebath of Mid Florida, did not have a Manager. Richard Sasto ,the then Franchisee, was an absentee owner. I did a very good job for Rebath of Central Florida, and treated the business as if it was my own. I took great pride in the way the Franchise was operated. I never had access to any bank accounts or cash. All of this was taken care of by Richard Sasto in his New Youk Office.

When it came to marketing I was the one who made the design and layouts, and the billings for ad vertising went to the New York office. I made one terrible mistale. I signed a credit application for Richard Sasto, and Like so many, never read it to see it had a personal guarntee attached.

To be honest, I felt the job I was doing and di, that I felt Richard Sasto was a man of integrity and would always pay his bills. WRONG!!!!

I left the Rebath Franchise, in 2008, to go into business myself, and Richard Sasto decided to sell the Franchise. Rebath of Central Florida is now Rebath of Mid FLorida. When the Franchise was sold, Richard Sasto never paid alot of the debt, and the one that a affected me is the one for advertising , owed to Florida Today, Scripps Publication. That have now secured a default judgement against me for $22,000.00!!! For Rebath of Central Florida Advertising. I was never an Officer, of Board Member, or even on the checking account. I cannot believe to this day, that someone would do this to anyone. I could understand better if Richard Sasto went bankrupt and lost the business, but his is not the case. Richard Sasto sold the Franchis known as Rebath of Central Florida, had to pay off Rebath Corporate for any bal on the franchise he owned, and then made a profit. Richard Sasto to this day still owns a Rebath Franchise in New York.

HOW IS THIS POSSIBLE???? He Failed to Pay his bill and still gets to be a dealer, why so he can do it again. This is the most outrageous thing that i have ever heard of is 35 years of business. I now have this judgement on my credit and it is effecting me buying a home, has caused me great stress and concern for the last 2 years. Why will Richard Sasto not pay the bill?

The same reason that the internet is overwhelmed with Rebath Complaints,

just no INTEGRITY, none what so ever. If anyone would like a copy of the judgement to be sure that this is just not a disgruntled ex-employee, check out the Martin County Fla, Clerk of the Court and Look it up, or E-mail me and I will get you a copy. This is WRONG!!!

Anyone that does business with Rebath needs to to think twice.....Check out the internet

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Review
#230590 Review #230590 is a subjective opinion of poster.
Every franchise is individually owned and operated. Waht one ReBath does is not anothers actions. A company can never satisfy every customer. You must considerth people running the business and what they will do if a situation occurs. If they take action to correct...
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10 comments
Anonymous
#365675

The owner never lets anything like facts get in the way of a good story. Have you ever listened to their sales pitch?

They will tell you that you have to immediately get you bathtub repaired because it is causing so much damage.

BUT, it is be six to eight weeks for them to do the repair! So much for urgency!

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Review
#229144 Review #229144 is a subjective opinion of poster.
Loss
$6000
Richard Sasto owns Rebath of Long Island, and Used to own Rebath of Central Florida now Rebath of Mid Florida. I have posted about this complaint before and still have not gotten a response from Richard Sasto the Frnachisee, or Rebath Corporate, the Franchisor. I...
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8 comments
RachaelwithReBath
#274289

Bent Over,

I apologize that you’ve been having trouble getting a hold of our Re-Bath customer service. Please try to reach Aimee Williams at (480) 844-1575 ext.

154 or by email at awilliams@rebath.com and we will do our best to assist you.

Rachael, on behalf of the Re-Bath corporate office

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Review
#229143 Review #229143 is a subjective opinion of poster.
Reason of review
Problems with payment
Been waiting 8 wks or longer for them to install a simple gasket to stop water from going down hole where shower hose comes thru, to sub floor. Maybe they really do want to repair my base ceiling someday with something more stylish! Because if it gets ruin, we are...
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6 comments
Anonymous
#400400

Re-Bath in Topeka, Ks can't fix simple task, can now be removed from this complaint list.My spouse will continue to work with them on the problems left to fix.

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Review
#227874 Review #227874 is a subjective opinion of poster.
re bath is the worst company I ever did business with, and I am 54 years old. tell your family and friends. print up notices and distribute them around your town or city. this company needs to be put out of business, and all their employees need to be fired. I have...
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17 comments
gotbentover
#297502

yes i am one of the lucky ones. RE-BATH has done me in. for some reason i was lead to believe that the $6000 i was spending was for a complete bathroom remodel. i had already done a complete demo on the bathroom and had the electrical and plumbing updated. i presumed (wrong thing to do i know) that for $6000 i was going to get a really nice remodeling. turns out i got a plastic tub and three plastic surround walls. they did set a toilet and vanity and hook up the plumbing for each of those but i purchased the toilet and vanity and vanity top. i also paid for the tile and installation of the tile. now i have a bathroom that has unfinished tape and bedding and is not textured or painted in areas.

What makes me so mad is the fact that i feel i was taken advantage of. this was the year i was to retire but not now. for what i paid i should of received a complete remodel which would have included a completely tiled shower, tiled floor, new vanity and top, toilet and all fixtures. to my dismay i have checked out other re-modelers and yes they say i was ripped off.

and on top of everything else i printed out a coupon for a $500 discount and they say it is not valid as i got a 10% discount when i signed the contract. nowhere on the contract is there any mention of a 10% discount. NO WHERE.

DO NOT ever sign a contract with RE-BATH. :cry

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Review
#227755 Review #227755 is a subjective opinion of poster.
rebath installed shower over year ago. found out shower door is not re bath door. been trying to get them to replace it for over 1 year. customer service has never answered the phone. over one hundred calls and always hear "leave a message, your call very important to...
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23 comments
Anonymous
#664405

ReBath turned my bathroom into a mold infested mess. The Franchise went belly up and ReBath national won't stand behind their warranty.

I'm out about twelve thousand dollars. A small amount when trying to sue a large company with fat cat lawyers. But if enough of us with damages by ReBath get together we can explore a class action suit against them. I think they intentionally know that their franchisees are sub standard.

If you feel ReBath owes you money for not delivering what you paid for, contact me. John at

jifigcar@live.com.

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Review
#225006 Review #225006 is a subjective opinion of poster.
I would not recommend re bath to the richest person in the world. Their prices are totally crazy. Are maybe they think their customers are crazy. I'm surprised at Home Depot for being affiliated with them. I went online and book an appointment for an estimate from...
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8 comments
Anonymous
#289802

I believed Home Depot would give me more value. I was talking to the manager at the local store and he told me that Rebath gives them a black eye and he hated dealing with their aftermath.

My salesman was not as polite.

I asked him for a copy of the estimate and he said "No." He also said I was not the "type of person they usually sell to". Because I am from France or I like something of value for my money?

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Review
#223875 Review #223875 is a subjective opinion of poster.
Rebath of Central Florida, owned by Richard S., sold to another individual in a asset sale only. Richard S., franchise owner of Rebath of Central Florida, walked away from paying his companies debts after the sale. Thousands of Dollars in materials purchased and...
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4 comments
Anonymous
#269911

Terry. Please put a contact number for me.

I have documentation that can help your case. I can help you.

I will try your old email address.. I hope I can get you there.

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Review
#222145 Review #222145 is a subjective opinion of poster.

ReBath in Spencer, West Virginia - Tried to cover up a mess

I got a estimate for over $7000 from rebath. All it seemed like they wanted to do was just cover all my old stuff with their cheap *** new stuff. What a joke,,,I would never use their services. The owner and his employees are jokes with minimum training. I asked the sales rep a lot of questions and it seemed like he didn't know any of them and kept saying he'd get back to me or he would try to call someone and find out. Also he was late to our app. and didn't leave until 9 pm
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1 comment
Anonymous
#249877

Rebath of Central Florida, owned by Richard S., sold to another individual in a asset sale only. Richard S., franchise owner of Rebath of Central Florida, walked away from paying his companies debts after the sale.

Thousands of Dollars in materials purchased and supplied to customers homes was never paid for. Richard S. owns another Rebath Franchise in Long Island, New York. People should be made aware that He may not pay for materials in New York and customers could have liens placed on there homes by suppliers and workers. Rebath of Central Florida, stiffed one of his former employees with default judgement in the amound of $18,500.00 plus court cost, and attorney fees.

The employee was kind enough to sign a credit application for Richard S., since Richard S. was a absentee owner. The debt is due to Scripps Publication, parent company for Florida Today Newspaper. Richard S. took the profit from the sale of the Rebath of Central Florida sale and skipped out on this debt and thousands of dollars more. Rebath has a very bad reputation of doing this type of thing ikt is all over the internet. And there installations are of poor quality.

Again you can see it all over the internet. This guy Richard S. still qualifies Rebath of Mid Florida with his Master Plumbing license and the person harmed by the debt is seeking that the State of Florida revoke Richard S. Master Plumbing License in the State of Florida. Rebath Corporate knows of this debt problem and states, ITS NOT OUR PROBLEM.

Yet Richard S. is a Rebath Franchise Holder still in Long Island New York.

Richard S. should be made to pay off this debt or have his New York franchise taken away. What kind of Franchise owners are you allowing Dave S.? Force Richard S. to pay the debt.

Review
#218539 Review #218539 is a subjective opinion of poster.