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Rebath Remodeling Review

I signed and PD. a very large deposit on May 6th 2015. Today is August 25th and not one thing has been done in my bathroom. Worse than that, there is no start date and no permit applications. 100% ripped off. Plus I had my existing bath flooring removed at their request. RUN AWAY. Or lose your money.
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Review
#689390 Review #689390 is a subjective opinion of poster.
Reason of review
Order processing issue
Rebath was contracted to do a bathtub job to the tune of $5000 for my mom after my dad passed. They kept delaying the project and not returning phone calls. Almost 1 yr later my mom had enough and went down to the store in Roanoke, VA demanding that she get her money...
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Review
#688168 Review #688168 is a subjective opinion of poster.
Reason of review
Fradulent business practices
Loss
$5000
Preferred solution
Full refund
1.0
Details
Sales person came out for the presentation, said it would take 2 days and also had it in writing. Place the order May 1,2015 and was told they would call when materials came in. Did not hear from them after calling several times until the week of the fourth of July....
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Review
#674418 Review #674418 is a subjective opinion of poster.
Cons
  • Lack of honesty
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
  • Horrible horrible company

Rebath and safety tubs

1.0
Details
Do not buy from them Bought five years ago. Taps leak and just now they don't make the inserts to stop leak .Had to replace all taps and shower head at a cost of 1053.00 dollars. Rebath does not make walkin tub Company called Safety Tubs does. Seems no one is responsible.Told they stopped making gaskets or whatever they are called about 5 years ago. Tub and installation cost over 8000.00 If I need proof I can give it. Just beware of what you are getting. Original Rebath was sold to new company so I guess companies only care to be responsible for what they sell. Did sent Rebath a customer before this happened. Never again
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Review
#674263 Review #674263 is a subjective opinion of poster.
Cons
  • Could not get parts to fix faucets
Reason of review
Bad quality
Loss
$900

Rebath - Remodeling Review from Mount Clemens, Michigan

2.0
Details
I love my bathroom remodel, but when I call for service on issues I get the run around. They give me a date to show up after clearing my work schedule and then they change it. They are not concerned about their company reputation after they complete the job. I hate companies who make you chase them down. I called back in June and then called them back, we pinned down a date and then they are changing the date to come out again. That is for someone to just come look at my issue. Not to have it fixed. It is now the middle if July. For Pete sakes how is anyone supposed to referred a friend to your company with this kind of service and care.
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Review
#667485 Review #667485 is a subjective opinion of poster.
Reason of review
Poor customer service
During the initial sales pitch, the salesperson stressed the point of the tub being so easy to keep clean & that it would "look like new for many years". Found out that was a bunch of *** Just use Clorox Clean-Up and you won't have any problems. On the contrary,...
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1 comment
Anonymous
#1023488

I read many a complaints about taking to long for them to return it come to the point were I would take my *** to one of there offices get the person or people drag there sorry *** back to my home and fix no matter how long it took that's the problem of today's person to scared for what is there's. think alot of *** comments cause they got beat.

Review
#664382 Review #664382 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
THEY are AWFUL!-DO NOT USE THIS COMPANY!!! The lies began when the sales lady told me that if I went on line to read reviews, DON'T confuse Baton Rouge with others, the bad reviews were about other Re-Bath. Next they tell you they have to come and "measure" and it...
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Review
#658256 Review #658256 is a subjective opinion of poster.
Cons
  • Lack of honesty
Reason of review
all of the above
Loss
$5000
Preferred solution
Full refund

ReBath in Benton City, Washington - DO NOT HIRE - Several Issues

1) Was told that it would take 2 days - did not have a shower or toilet to use until the 5th day (thank goodness for our trailer) and the bathroom still is not done as of 6.8.15. 2) Wrong fan ordered - The electrician got the right one 3) Window placed on outside of siding - we had to redo 4) Corner of panel melted they have to redo will take up to 2 weeks or? 5) trim not done because panel needs to be replaced. 6) Electrical not done It seems like there is one issue and excuse after another. Would not hire them again.
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Review
#647157 Review #647157 is a subjective opinion of poster.
Reason of review
Bad quality

Rebath - Bathroom Remodel Review from Quitman, Mississippi

To correct part of your system any, she offered you a 10% discount to close on the deal then and there. An incentive technique to save them, and you, both time and money of a return sales call. And the reason for the 3" binder is to instill confidence via testimony from hundreds of other local, satisfied customers. Most homeowners have very little knowledge of the remodel process and products so it is the sales representative's job to educate the buyer in order for them to make an informed decision. Getting multiple quotes is always a good idea so that you can compare apples to apples. You also learn the different processes employed by both companies as well as their products. The average bath remodel cost from $4,000 to $7,000 so knowledge is your best decision tool.
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Review
#646267 Review #646267 is a subjective opinion of poster.

ReBath - Review in Repairs category from Kennewick, Washington

1.0
Details
What a terrible company to deal with. Our install took more than one day, it's been an on going issue one thing after another for the last two months. Don't waste your money. Call a local contracter that knows what they are doing!
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Review
#639540 Review #639540 is a subjective opinion of poster.
Reason of review
Poor customer service