Ripped off by Realtysoft/Websitebox, messed up bigtime and cost me thousands
I used Realtysofts website WebsiteBox.com because according to them, it would fit my needs. RUN AWAY. Its a total ripoff, and my experience was a nightmare. I wish I had read reviews before. They screwed up royally and began to tell the internet and every main website I was now the listing agent for some 400-500 properties. I began getting all kinds of calls and emails abotu OTHER peoples listings, so much that my phone didnt stop ringing. Instead I would get inundated with calls about rentals that were far away from me, and werent even avialble for rent. I asked them to fix it. They said they did, and then did nothing. It continued, I nicely asked them to fix it again, nothing. Then, I told them how bad it had gotten and told them they needed to fix it asap. Over a week later they havent even so much as acknowledged my existence, while meanwhile, I get frequent phonecalls bombarding me from all over the internet, with no way to remove them as my listings. Its damaged my business image from people frustrated I wont answer, as they think its my listing. Its cost me thousands in lost business from phone calls from legitimate customers Ive missed while handling others. Its sucked up all of my time and left me very stressed with no free time. RUN AWAY. This is quite possibly the worst company ive ever dealt with, period.
This company is a fraud. They did not honor their money back guarantee. Stay away from them. The parties of RealtySoft have launched a new company named WebsiteBox and may have the same operating principals. BEWARE!! I signed up for their evaluation period of 30 days and found that the product was not right for my company. I complied with the terms of their service and noticed the company in writing twice within the evaluation period that I would be canceling service. I received an email from the RealtySoft agent telling me he would take care of it. My money was not refunded and the following year they charged my credit card a second time. I only logged into their software the initial evaluation period and never used their product other than for evaluation. Stay AWAY!
Fort Myers Beach, Florida
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