Realty One Group

One Realty Group Terminus located 4 NW Broad St. Fairburn, GA were to provided me with resources and agent website and marketing materials when I signed the contract and provide me with agent support when the need was necessary along with help desk support. When that time came I needed such support from my managing broker (Tanya Tilton) and their customer experience officer McKenzie Bailey both did not provide me the necessary information or held back from providing me the information to make me success. It first started with the simple access starting my agent website neither my broker or customer experience officer would assist me I was advised to go to help desk which I did but then they kept twisting what I was asking even after sending screen shots to them what I needed help with along with other resources that I did not get help for. When I would ask about the GAMLS/FMLS because I could not access it I sent emails no response. When I visited after been asked to come to GA I got blew off by my Managing broker when I then address accessing the GAMLS/FMLS I was blown off Tanya Tilton made a lot of empty promises and would tell you want she wanted you to hear and then would not follow through on her work the same with customer experience officer McKenzie Bailey. The company had taken two months of fees out and I am still not fully on board with everything. When I ask to release my license and who to contact about the refund they never responded. This organization is fraud they tell you what you want to hear to get your money and then they never provide the service to the fullest. The managing broker did not know how to access any of the resources that was offered and the help desk was of no support. I am requesting my refunds back because I never got the services that were promise to me in the contract.

Never, ever allow the Realtor access to what you can borrow. Keep the broker and realtor as separated as possible. What often happens and did to us personally was at the last minute the owner would not fix anything and a mystry bid came in and we had 48 hours to make up our minds if we wanted a loan that large. I never talked figures but was forced to fire 4 Realtors for trying to push us into overpriced homes that needed 40k in repairs, all of them did this and one got away with it. Just because you can get the loan dose not mean you should tap your resourses to the point of not being able to afford not just relandscaping but in Rancho Cordova most of the A/C units are shot and there is a lot of repairs done outside of code. If they jack up the price in the last few days due to mystry offer and the property is allready over priced due to much needed repairs, walk away. We never signed a contract for a Realtor to help us find a home as once burned we learned. One even has the gaul to leave a message with no basis in reality. Because I was doing the leg work but was not on the loan but was to be on title he told me in the message if I said anything else he would sue me. First time I fired him he cried like a baby only to forget the ernest money that caused the sellers to think we were scaming them somehow. Our Agent forgot who he worked for and out Broker must have told him how much we could borrow. We had a detailed conversation regaurding reality and that just because we could, it dose not mean we should borrow enough for over priced homes that needed repair. Where was the repair money going to come from? Who wants a home that needs mold, new A/C unit and restricted parking with a school infront of the home. All the properties were either pulled from the market and price adjusted or never sold.