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RealRooms

RealRooms

www.realrooms.com
What is your customer experience with RealRooms?

RealRooms Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

RealRooms has a 1.2 star rating from 6 reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • RealRooms reviews show repeated delivery delays and missing orders; expect long wait times.
  • Customer service contact information may be invalid; verify support options before ordering.

Negative Feedback / Risk Areas

  • Frequent customer complaints about not receiving orders and damaged parts on arrival.
  • Refunds and cancellations are reported as difficult; several customers request reimbursement.
  • High price level noted alongside poor communication and unreachable phone numbers.

Positive Feedback

At least one reviewer reported satisfaction with a previous purchase, indicating some orders can be successful.

View full overview ›

Media from reviews

RealRooms - Door is crushed plus top is gonna be gold in
RealRooms - Door is crushed plus top is gonna be gold in - Image 2RealRooms - Door is crushed plus top is gonna be gold in - Image 3RealRooms - I got the wrong mattress.RealRooms - I got the wrong mattress. - Image 2RealRooms - I got the wrong mattress. - Image 3
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Show reviews that mention
order money mattress cancel bed customer received order kids right box
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Anonymous

Order

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Order by accident, and want to cancel, so cancel this order!!! Your customer service is terrible and not user friendly.

User's recommendation: Get a contact number that’s legit to call, so you can solve problems.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! N

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Pamela S Gpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received order from June 18, 2025

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AI Highlights
  • - Order placed 6/18/25 has not been received.
  • - It was shipped on 6/20/25 but not delivered.
  • - Customer is very unhappy.

Do not have my order. I cannot make any other statement as I have not received the order placed on 6/18/25.

I do not have evidence of quality, etc.

because I have not received it but it was shipped on 6/20/25. Very unhappy.

User's recommendation: Too long to receive order

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Pamela S Gpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received order.

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I dont know what happened. I ordered the item on 6/18/25 and it was texted that the item was shipped on 6/20/25. Today is 6/30/25 and I have still not received my order.

User's recommendation: Hesitate before ordering from Real Rooms. May be a scam.

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Robert P Hsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Door is crushed plus top is gonna be gold in

RealRooms - Door is crushed plus top is gonna be gold in
RealRooms - Door is crushed plus top is gonna be gold in - Image 2
RealRooms - Door is crushed plus top is gonna be gold in - Image 3

Parts damaged. Phone nunber disconnected, worth the money is stuck with junk that goes through the garbage.

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Reginald A Cxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got the wrong mattress.

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RealRooms - I got the wrong mattress.
RealRooms - I got the wrong mattress. - Image 2
RealRooms - I got the wrong mattress. - Image 3
Updated by user Sep 12, 2024

I would like a queen size mattress please

Original review Sep 03, 2024

When I opened this box I was hoping to see a big mattress but instead I pulled out a kids mattress. I need to get this right

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Miyoshi Wub

Cancel order that hasn’t been received in over 2 months need reimbursement

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AI Highlights
  • - Ordered a white Murphy bed in October but hasn't arrived despite emails and calls.
  • - Bought another bed due to the delay and requested a refund.

I ordered white Murphy bed back in October hasnt received it yet. Ive emailed tried calling but no response .

I ended up ordering another bed from somewhere else so I would greatly appreciate you refunding me my money back no longer need the bed. It took entirely too long long to send

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Mattilyn Kgd

917624****

Would like to order another gray tufted sofa bed; same as before sSstisfied customeryes I am a satisfied customer Please notify me thank you very much

User's recommendation: I recommend realeooms

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Anonymous
map-marker De Soto, Missouri

Conformation number& possible arrival date

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If order had not been shipped please cancel and refund money back on card please!!! !!!@@@!!!???...,,,

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Reginald A Cxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong mattress

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The company could give me a queen mattress or refund my money. I just want my order to be correct when I buy something.

Loss:
$70

Preferred solution: Full refund

User's recommendation: I want order nothing else

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chris m Hfp

Can't get status of delivery

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i can't get in touch with anyone. The number that *** cosustimer gave doesn't work please call me.

Preferred solution: status of delivery

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