Reallusion
Reallusion Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reallusion has 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Reviews cite billing and customer service problems and a high price level.
Key Takeaways for Future Customers
- Check recent Reallusion reviews before purchase and verify plugin compatibility to avoid costly mistakes.
- Confirm license activation workflows and be aware their online purchase flow may lack validation for mistaken orders.
Negative Feedback / Risk Areas
- Hub software for downloading often fails and users report license activation errors.
- Customer complaints focus on billing and the refund policy refusing credit after 14 days.
- Support and customer service responsiveness is reported as poor despite repeated contact.
Positive Feedback
Users say the software itself works and the applications are capable for 2D and 3D animation despite a steep learning curve and frequent updates.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reallusion has 1.0 star rating based on 2 customer reviews and consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Reviews cite billing and customer service problems and a high price level.
Key Takeaways for Future Customers
- Check recent Reallusion reviews before purchase and verify plugin compatibility to avoid costly mistakes.
- Confirm license activation workflows and be aware their online purchase flow may lack validation for mistaken orders.
Negative Feedback / Risk Areas
- Hub software for downloading often fails and users report license activation errors.
- Customer complaints focus on billing and the refund policy refusing credit after 14 days.
- Support and customer service responsiveness is reported as poor despite repeated contact.
Positive Feedback
Users say the software itself works and the applications are capable for 2D and 3D animation despite a steep learning curve and frequent updates.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milan, Lombardy
Problem activating a licence
- - Company purchased product and sent login credentials to upgrade from trial.
- - Activation fails with the same error, blocking license activation.
I am working for a movie production company, and they purchased the product for me. They then proceeded to send me the username and password so that I could upgrade the trial version with the normal one.
It is impossible to activate the license for some reason, and I always get the same error. The work needs to be done ASAP, so please help me.
I forward some screenshots to show the error message I get. Thank you.
- Softwares are great
- Hub software for downloading does not work
User's recommendation: *** them honestly, theyr service is awful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jose, California
Bought wrong software plugin, never used, no credit given, company thick-headed
- - CTAv5 includes CTAv4 features; I bought a CTAv4 by mistake.
- - Refund denied under 14-day policy; no alert at checkout.
- - Lifetime spend >$1,000.
Well, dead issue with Reallusion… you have to pretty much know before the 14-day mark if the tool meets all your requirements (try before buy type of thing) in order to claim the return. The poor customer service side of this is that they DO NOT take into account any special conditions that may have occurred… so, BUY LESS AT A SINGLE PURCHASE because if you make a mistake, you will bear the consequence.
I missed CTAv4 and purchased CTAv5 at the time of purchase of CTAv5 I mistakenly purchased a plugin for CTAv4 (unknowing that the plugin features are in already in CTAv5 for $69 USD) and did not recognize the mistake until the 90-day mark. The plugin was never installed and as a good will courtesy I asked the company for a credit for the return of the unused plugin - they refused, siting their 14 day return policy. It took > 90 days to attain enough knowledge of the v5 program to make the conclusion the plugin was already in v5. Furthermore, their online purchasing system never alerted me to double check the plugin purchase because I never purchased v4.
So, Im pissed.
No more LOYALTY for Reallusion. I have spent > $1000 USD historically with this company, Im done.
- Software does what is advertised
- Online purchase system has no validation for purchases
- No reward for customer loyalty
Preferred solution: Full refund
User's recommendation: Find another ANIMATION company to invest it
Companies Similar to Reallusion
Animatron
Moovly
Toon Boom
Vyond
“I have tried a lot of times, but Payment failed again and again so how can do payment for this software...“
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