Reallusion
Reallusion Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reallusion has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Software does what is advertised.
Cons: No reward for customer loyalty, Online purchase system has no validation for purchases.Recent recommendations regarding this business are as follows: "Find another ANIMATION company to invest it".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reallusion has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Software does what is advertised.
Cons: No reward for customer loyalty, Online purchase system has no validation for purchases.Recent recommendations regarding this business are as follows: "Find another ANIMATION company to invest it".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
San Jose, California
Bought wrong software plugin, never used, no credit given, company thick-headed
Well, dead issue with Reallusion… you have to pretty much know before the 14-day mark if the tool meets all your requirements (try before buy type of thing) in order to claim the return. The poor customer service side of this is that they DO NOT take into account any special conditions that may have occurred… so, BUY LESS AT A SINGLE PURCHASE because if you make a mistake, you will bear the consequence.
I missed CTAv4 and purchased CTAv5 at the time of purchase of CTAv5 I mistakenly purchased a plugin for CTAv4 (unknowing that the plugin features are in already in CTAv5 for $69 USD) and did not recognize the mistake until the 90-day mark. The plugin was never installed and as a good will courtesy I asked the company for a credit for the return of the unused plugin - they refused, siting their 14 day return policy. It took > 90 days to attain enough knowledge of the v5 program to make the conclusion the plugin was already in v5. Furthermore, their online purchasing system never alerted me to double check the plugin purchase because I never purchased v4.
So, Im pissed.
No more LOYALTY for Reallusion. I have spent > $1000 USD historically with this company, Im done.
- Software does what is advertised
- No reward for customer loyalty
- Online purchase system has no validation for purchases
Preferred solution: Full refund
User's recommendation: Find another ANIMATION company to invest it
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“I have tried a lot of times, but Payment failed again and again so how can do payment for this software...“
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