Real Silk Life
Real Silk Life Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 5 customer reviews with a 100% unfavorable distribution; consumers report dissatisfaction with customer service, inability to facilitate returns, and high price level.
Key Takeaways for Future Customers
- Check Real Silk Life reviews before purchase because multiple buyers sought a refund and reported return difficulties.
- Confirm size carefully since several orders were duplicated or wrong and exchanges appear hard to arrange.
- Be prepared for limited customer service responsiveness and possible missing delivery follow‑up.
Negative Feedback / Risk Areas
- Frequent Real Silk Life customer complaints about unreachable customer service and no returns allowed.
- Reports of wrong or duplicated orders and missing deliveries without resolution.
- Allegations of poor product condition, strange odors, and unexpected card charges during contact attempts.
Positive Feedback
Some reviewers mentioned good quality fabric on specific items despite widespread service and returns issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 5 customer reviews with a 100% unfavorable distribution; consumers report dissatisfaction with customer service, inability to facilitate returns, and high price level.
Key Takeaways for Future Customers
- Check Real Silk Life reviews before purchase because multiple buyers sought a refund and reported return difficulties.
- Confirm size carefully since several orders were duplicated or wrong and exchanges appear hard to arrange.
- Be prepared for limited customer service responsiveness and possible missing delivery follow‑up.
Negative Feedback / Risk Areas
- Frequent Real Silk Life customer complaints about unreachable customer service and no returns allowed.
- Reports of wrong or duplicated orders and missing deliveries without resolution.
- Allegations of poor product condition, strange odors, and unexpected card charges during contact attempts.
Positive Feedback
Some reviewers mentioned good quality fabric on specific items despite widespread service and returns issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hershey, Pennsylvania
Cannot contact custom service
- - No return address provided for REAL SILK LIFE merchandise.
- - Customer service is very poor.
- - They ask for card details and $5 with no receipt or return info.
Not to deal with this outfit, an overseas company, next to impossible to get results
Trying to return merchandise to 'Real Silk Life' and keep getting the runaround. All I need is the address for returns.
Extremely poor customer service. I believe it might be a scam; they ask for a credit card number and charge $5.00, but I never receive a receipt or the information needed to return items.
- Product made in china
Preferred solution: Full refund
User's recommendation: Do not EVER expect to reach someone from the company, possible scam on returns
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gillingham, Dorset
Returns
- - Purchased a cashmere jumper that is too big.
- - I want a refund but am having difficulty.
- - Looking for others who have successfully returned an item.
Purchased a lovely cashmere jumper which is too big for me, unfortunately. I would like a refund but am experiencing great difficulty. If anyone has succeeded in returning an item to this company, then please respond to this post.
- Good quality
- Inability to facilitate return
Preferred solution: Full refund
User's recommendation: Makes sure that you order the correct size.
Ocala, Florida
By mistake I’m getting 2 item on the same. I wanted to change one for different style. No way to get an answer from this company.
By mistake Im getting 2 item on the same. I wanted to change one for different style. No way to get an answer from this company.
User's recommendation: You can never get answers from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wilmette, Illinois
Return of mistaien order (wrong items sent
Items sent were mistakes and the order was duplicated! I will have to take action.
The sweaters were not ordered. Be careful.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNonexistent return policy. Item was not as described and very substandard and cheap.
- - Arms too short for XL; size okay.
- - Old, crumpled packaging; smelled rotten eggs.
- - Allergic to silicone/dimethicone; fabric silicone-treated.
I wish there was a one-star option. I ordered a white silk knit mock turtleneck.
I am a US large, so I ordered an XL. The sizing was fine, except the arms were still a size small and were 2 inches or more too short. It came in old, crumpled-up packaging, and there is no way to say it other than it stunk and smelled like rotten eggs. It was very smooth and silky.
I am allergic to silicone and dimethicones, and every time I receive a new piece of clothing, I wash it by hand. I know how to do this, and I've been very successful with washing the dimethicone treatment out that is used during manufacturing. However, there is also silicone treatment that is given to cheap substandard clothing that actually fuses the dimethicone to the fibers, and you cannot remove it. I very seldom encounter this, but this is what this silk was treated with.
It is not high-quality material; needless to say, I tried washing it three times with no luck, and it was still slimy to the touch. After three hand washings, it still stunk of sulfur. I was able to track down an order number, though it was difficult, and you are not permitted to return the item unless you contact them.
I sent them an email, and there was no response, so once you have your item, you will not be able to return it. Move on and order from a legitimate company.
- Terrible rotten egg odor
- No returns
- Quality not as described
Preferred solution: Full refund
User's recommendation: If you buy something, you will not be able to return it and do not trust the quality that this website professes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - Wants to return a sweater.
- - No order number or tracking available; no emails or correspondence found with the company.
- - The sweater is too small.
I want to return sweater
I have no order number or track of this order
Is the order number on the shipping label?
The sweater is too small
I cannot find any emails or correspondence between the co and me
User's recommendation: Don’t buy from Real Slik Life. They will not allow me to return.
Missing delivery
Ordered tank top on 07/6/2025 #OEA84254R736****A. Paid $20 for express shipping and never received package or further notifications once I placed the order. Please help
Can't find return address
Trying to get return address.to.return dress. I contacted customer service several times. I explained that it did not work for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service
- - I received the wrong size product.
- - The customer service experience is not good.
- - Please call me at 319.360.9280.
I ordered 4 items from realsilk. I received the wrong size and went to return them with no success.
I tried several times to reach them on the phone to again no success. I felt like I was getting the run around.
I ordered 4 items from realsilk. I received the wrong size and went to return them with no success.
I tried several times to reach them on the phone to again no success. I felt like I was getting the run around.
I received the wrong size product and your way of doing customer service, sorry but is not good. So with that said I will give you my phone number again for the 4 time if someone will please call. 319.360.9280
- Customer service
Preferred solution: Full refund
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